Front Desk Supervisor
2 days ago
Duties & Responsibilities Operational Delivery : Review visitor and client arrivals for the day to arriving departing and in-house guest by providing accurate and timely information and services Responds in a professional and courteous manner Attend to special arrival and meeting room requirements Provide information about amenities area and venues Anticipate client needs and build rapport with clients Offer assistance with certain tasks (e.g. confirming travel arrangements taking messages restaurant reservations etc) Offer assistance with meeting room technical requirements. Report client feedback to the Helpdesk and revert to clients and visitors with resolution Escalate unresolved complaints to the Manager when necessary Report any building maintenance to the TFS call centre daily. Ensure compliance with health and quality standards Ensure all meeting rooms are set up as required by the client. Conduct daily inspections to ensure that all chairs are in place meeting room is clean and cables are tidy. Test AC and VC equipment prior to use. Ensure water jugs are refreshed regularly throughout the day and that clean glasses are available at all times. Ensure that all white boards are cleaned white board markers are working well and that an eraser is available. Sign Condeco panels in and out as and when required. Ensure that rooms are cleared and tidied after each meeting. Ensure that tables are cleared and chairs are aligned after each meeting. Report over flowing dustbins and cleaning issues to the cleaning team on duty in your area. Report and hand in any lost property found in meeting rooms to security. Customer Focus Work with teams to develop and maintain a customer-focused attitude toward activities concentrating on those that most strongly contribute toward improving customer lifetime value Interact with client to provide and process information in response to inquiries concerns and requests about products and services Conduct client satisfaction surveys to ensure clients are satisfied with the products and services Keep up to date with business objectives within the environment Provide advice on general changes and compliance within the workplace management framework when required Work with processes and procedures in such a way that operational efficiencies and performance are enhanced Attend to and resolve all customer queries timeously or escape when necessary Follow up and follow through on all queries timeously Manage conflict Ensure that all bookings for your floor is noted and planned at least 48 hours prior to the meeting. Reporting Prepare all weekly / monthly reporting within set timeframes for submission to your manager Update and maintain all relevant records Compile and prepare stats as and when required by your manager Code of Conduct Undertake such other responsibilities as directed by Management that will drive sustainability. Work in a flexible way when the occasion arises so that tasks which are not specifically covered in the job description are undertaken. Take responsibility for one's own performance. Promote TFSs image and corporate citizenry through deliberate and co-ordinated activities. Adhere to the TFSs Safety Health Environmental and Quality (SHEQ) Management Systems Policies & Procedures as applicable to this position. Ensure TFS ethical values are adhered to. Required Experience : Manager Key Skills : ENT,Hr Internship,Cardiac,Conservation,Excel Employment Type : Contract Experience : years Vacancy : 1 #J-18808-Ljbffr
-
Front Desk Co Ordinator
2 weeks ago
Pretoria, South Africa Armstrong Appointments Full time**Main job function** As a Front Desk Co-ordinator, you will be the first point of contact for our company. Our Front Desk Co-ordinator’s duties include offering administrative support across the organization. You will welcome guests and clients and who visit the business. As Front-Desk Co-ordinator your duties will include the distribution of packages...
-
Front Desk Sales Operator
1 day ago
Pretoria, South Africa Stonebridge HR Solutions Full timeWe have a position available for a Front Desk Sales Operator at a Digital Printing company in Centurion. **Requirements**: - Matric / Grade 12 - 2+ years sales and administration experience - Computer literate - Excellent communication skills (Fluent in English - speak, read and writing) - Front Desk Point of Sale - Invoicing - Communication with Clients -...
-
Front Desk Receptionist
2 weeks ago
Pretoria, South Africa Pillango Placements Full time**Gauteng**, PTA - East** **R 8000 - R 10000 Monthly Cost To Company** We have a vacancy for a **Front Desk Receptionist** at a Hotel in Pretoria East. The position is full time and shift based, and previous experience in Semper will be advantageous. **Required Skillset**: - Friendly attitude - Wellspoken and presentable - Guest satisfaction...
-
Front Desk Salesperson
2 weeks ago
Pretoria West, South Africa SP International (Pty) Ltd Full time**Job Title** Front Desk Salesperson **Salary Range** R 2000 Weekly + Commission **Brief description of the vacancy**: answer phones, place orders with suppliers, and assist clients with queries and sales. The ideal preference. **Experience required**: - Counter Sales and Telephonic Sales - Internal Sales Experience (Targets need to be reached for...
-
Front Desk Salesperson
2 weeks ago
Pretoria West, South Africa SP International (Pty) Ltd Full timeFront Desk Salesperson **Salary Range** R 2000 Weekly + Commission **Brief description of the vacancy**: answer phones, place orders with suppliers, and assist clients with queries and sales. The ideal preference. **Experience required**: - Counter Sales and Telephonic Sales - Internal Sales Experience (Targets need to be reached for Commission...
-
Medical Receptionist
2 weeks ago
Pretoria, South Africa Legal Aid Sa Full timeA local service provider in Pretoria is seeking a receptionist. You will manage front-desk operations, invoicing, and handle customer inquiries. The ideal candidate should have a pleasant demeanor, be patient, and live within 20 km of Pretoria East. Requirements include a High School diploma, 2 years of receptionist experience, and fluency in English and...
-
Herbal Front Desk and Sales Administrator
7 days ago
Pretoria, South Africa Yusram Herbal Products LTD Full time**Key Responsibilities**: - Greet and assist customers as they enter the store, providing information about products and services. - Answer phone calls and respond to customer inquiries in a professional and friendly manner. - Manage sales transactions, including processing payments, issuing receipts, and recording sales invoices. - Maintain accurate...
-
Front Office
1 week ago
Pretoria, South Africa People Dimension Full timePosition Purpose:To provide professional front-desk reception services while supporting the finance team withjunior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smoothdaily operations of the office and supporting financial efficiency through promptcommunication, administration, and debtor’s follow-up.Key...
-
Front Desk Supervisor
1 day ago
Pretoria, South Africa Marriott Worldwide Full time**Job Number** 22113407 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Cape Town Tyger Valley, Hendrik Verwoerd Drive, Welgemoed, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...
-
Front Of House Supervisor
2 days ago
Pretoria, South Africa Tsebo Solutions Group Full timeAbout UsWe are currently looking for a Front Of House Manager to manage the Front Of House department ,Front of House Staff, Clients and Patients' relations and improve customers service.As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased...