OMF Client Relations Consultant(Boshoff)
2 weeks ago
OMF Client Relations Consultant (Boshoff) Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description: Provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. Has a good understanding of products and services. Responsibilities Provide advanced product / service information. Record and process customer orders, selecting the most appropriate approach based on predefined options. Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escape appropriately. Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints. Enter relevant information into the CRM system after each contact with a customer to ensure the organization has quality data to enable effective customer retention and business development activities. Interview the customer, following a multilevel sales script, to clarify the customer's requirements. Provide exceptional service to customers to encourage continued use of the organization's products / services. Develop working knowledge of the organization's policies and procedures and regulatory codes of conduct relevant to own work, adhering to procedures to ensure own work is undertaken to the required standards. Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Skills Consultative Selling Customer Complaint Management Customer Feedback Management Customer-Focused Customer Relationship Management (CRM) Software Customer Service Customer Service Operations Customer Understanding Data Management Digital Consumer Engagement Identifying Sales Opportunities Probing Questions Sales Data Management Strengthening Customer Relationships Upselling Competencies Action Oriented Communicates Effectively Customer Focus Decision Quality Ensures Accountability Instills Trust Interpersonal Savvy Nimble Learning Qualifications Matriculation Certificate (Matric) Employment Details Seniority level: Entry level Employment type: Full-time Job function: Consulting, Information Technology, and Sales Location: Durban, KwaZulu-Natal, South Africa Closing Date: 09 November #J-18808-Ljbffr
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OMF Client Relations Consultant(Boshoff)
4 weeks ago
Pietermaritzburg, South Africa Old Mutual South Africa Full timeOMF Client Relations Consultant (Boshoff) Get AI-powered advice on this job and more exclusive features. Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, managing...
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OMF Client Relations Consultant(Boshoff)
2 weeks ago
Pietermaritzburg, KwaZulu-Natal, South Africa Old Mutual Limited Full time R150 000 - R250 000 per yearLet's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to...
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OMF Financial Consultant
2 weeks ago
Pietermaritzburg, South Africa Old Mutual South Africa Full timeOMF Financial Consultant (PMB Longmarket) Join to apply for the OMF Financial Consultant (PMB Longmarket) role at Old Mutual South Africa . Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides advice on a specific range of products to a specific allocated...
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OMF Financial Consultant
2 weeks ago
Pietermaritzburg, South Africa Old Mutual Limited Full timeOMF Financial Consultant (PMB Longmarket) page is loaded## OMF Financial Consultant (PMB Longmarket)locations: Pietermaritzburgposted on: Posted Todayjob requisition id: JR-73868**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**Provides advice on a specific...
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Financial Consultant — Customer-Focused Advisory
2 weeks ago
Pietermaritzburg, South Africa Old Mutual Limited Full timeA leading financial services organization in Pietermaritzburg seeks an OMF Financial Consultant to provide tailored financial advice and ensure customer satisfaction. You will be responsible for handling inquiries, developing customer relationships, and achieving sales through effective networking. The role requires strong consultative selling skills and a...
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OMF Financial Consultant
3 weeks ago
Pietermaritzburg, South Africa Old Mutual South Africa Full timeLet’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts. Responsibilities Customer Service – Carry out...
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Omf Financial Consultant
3 weeks ago
Pietermaritzburg, South Africa Old Mutual South Africa Full timeLet's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts. Responsibilities Customer Service – Carry out...
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Client Success Advisor
2 weeks ago
Pietermaritzburg, South Africa Old Mutual South Africa Full timeA leading financial services provider in Pietermaritzburg is seeking a Client Relations Consultant. Responsibilities include providing exceptional customer service, resolving queries, and developing relationships with potential clients. The ideal candidate should have a Matric Certificate and possess strong consultative selling and customer management...
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Principal Security Consultant
1 week ago
Pietermaritzburg, South Africa Pronel Personnel Full time**Responsibilities**: - Deliver cyber security consulting services to clients including vCISO, technical audits, and strategy creation/delivery. - Assist with cyber security related pre-sales work, including input into proposals and RFCs, attend client meetings and advise on solutions. - Plan and oversee the cyber strategy. - Oversee internal security...
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Principal Security Consultant
1 week ago
Pietermaritzburg, South Africa Pronel Personnel Consultants Full timePronel Personnel Pietermaritzburg, South Africa (remote) Senior 10 to 10 years Cost to company Full Time **Skills**: - Ethical HackingCybersecurity Risk AssessmentIT SupportNetworkingIT SecuritySecurity Information and Event Management (SIEM) **Industries**: - Information Technology (IT) **Description**: **Responsibilities**: - Deliver cyber...
