Office Experience Coordinator

4 weeks ago

Cape Town, South Africa Electrum Full time

The CompanyElectrum is the next-generation payments software company that provides cloud-native software to optimise the processing of financial transactions. We are a respected payments software partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We've built a reputation for providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. Responsibilities Maintain a clean, organised, and functional office environment through systems, preventive maintenance, and continuous improvements that support employee productivity and comfort. Respond to employee needs and feedback, maintain a comfortable workspace, and implement initiatives that enhance well‑being and morale. Manage employee onboarding and assist with office reorganisations, as well as coordinate furniture moves. Serve as the primary point of contact for all daily facilities issues (e.g., maintenance, repairs, etc.), manage vendor relationships and ensure reliable service delivery. Coordinate directly with the on‑site handyman and cleaning staff to resolve issues promptly; Escalate recurring problems to the office manager. Plan and execute smoothly run in‑house events that engage employees and contribute positively to company culture (e.g., intern socials, team off‑sites, getaways, workshops). Source venues, manage bookings, and coordinate all logistical details. Create a warm, professional, and seamless experience for visitors; provide backup coverage for the reception desk and handle ad hoc requests from staff, including managing meeting room bookings. Requirements A minimum of 3 years of experience in an office coordinator role. A diploma or certificate in office administration, business administration, or a related field is preferred. Proven ability to manage multiple priorities and work proactively with minimal supervision. Experience with meeting room booking management and calendar management. Proficiency with spreadsheets and email applications. Benefits Daily cooked lunches and a stocked kitchen for the mid‑day nibbles. Team socialising, getaways, and social outings. A safe, transparent environment where mistakes happen and are addressed through a 3‑step approach: Tell everyone about it, fix the mistake, tell everyone about the solution. We even have a 3‑step approach to dealing with mistakes: Tell everyone about it, fix the mistake, tell everyone about the solution. You are responsible for your actions — both the successes and the failures. #J-18808-Ljbffr

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