Broker Business Development Consultant

Broker Business Development Consultant (Free-State) Join to apply for the Broker Business Development Consultant (Free-State) role at Telesure Investment Holdings (TIH) Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Build, maintain and enhance relationships with new and existing External Partners and leverage their partner relationships in order to deliver end‑to‑end business results to ensure optimal business development. Responsibilities Execute on the Broker sales strategy to achieve targeted financial results by developing and implementing a Broker contact plan to communicate product launches and engage potential Brokers in relevant sales campaigns to build new relationships. Act as the first point of contact for Broker queries and complaints and resolve these, referring complex issues and complaints to senior managers and ensuring that the customer receives an appropriate and speedy response. Provide a quality service to Brokers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems. Effectively manage the entire Broker’s portfolio including sales, leads, closing, cancellations, premium income and claims ratios in line with business objectives and compliance requirements. Ensure Brokers are continuously up to date with training, products and processes across TIH’s entire value chain, in order to drive sales and ensure adherence to business and statutory requirements. Deliver on TCF principles in alignment with regulatory requirements. Contribute to the understanding of Broker segments, trends, needs and expectations by reporting and providing feedback on client interactions. Ensure possible constraints for Brokers are constantly assessed and that improvement ideas are given to business using fact‑based evidence to enhance growth and ‘deal‑making’ opportunities. Deliver new business development sales targets and ensure quarterly targets are met, providing guidance to Brokers/External Partners so that sales targets are achieved. Ensure growth of the entire Broker portfolio by monitoring each Broker’s monthly performance and providing them with portfolio performance statistics. Produce accurate reports for stakeholders by collecting data using pre‑set tools, methods and formats and inputting it into standard formats. Generate daily, weekly and monthly tracking reports on respective activities. Participate actively in the development and nurturing of networks and relationships internally and externally by attending all necessary industry functions. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Develop knowledge of the organisation’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedures. Manage and mitigate risks such as reputational, quality of business, commission, legislation and fraud by ensuring sound business practice, procedures and controls are implemented and adhered to within the panel of Brokers/External Partners. Education Grade 12/ SAQA Accredited Equivalent (Essential); Regulatory Examination and relevant short term personal lines and business qualifications (e.g. Business Insurance) (Essential); All relevant FAIS requirements (Essential); Relevant CPD accreditation (Essential); B.Com/Higher Diploma or equivalent business‑related qualification (Advantageous) Experience 3–5 years experience in an insurance sales or key account management role (Essential); Experience in long‑term insurance industry (Advantageous). Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don’t wait, apply now. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Insurance #J-18808-Ljbffr