Telesales Agent

1 week ago

Durban, South Africa Mr Price Group Full time

Join to apply for the Telesales Agent (Mobile and Insurance) role at Mr Price Group . What’s in it for you? Achieve your targets and enjoy uncapped incentives. We offer extensive learning and development opportunities to help you advance your career. Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys. After one year of permanent service, you can join our share scheme and become a part‑owner in the success of the company. Build your financial security with the long‑term growth of your shares. Vibrant work environment – join a dynamic and energetic team where every day is a new adventure. Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits. Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs. What you do? Contact prospective customers to present information and explain available products. Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Accurately update customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts. What do you need? Grade 12 or equivalent. At least 1 year of experience in a mobile call centre. A strong understanding of sales techniques and the telecommunications industry. Ability to influence and convince customers with ease. Thrive in a goal‑oriented environment and love to exceed expectations. Handle rejection gracefully and bounce back quickly. Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity. Seniority level Mid‑Senior level Employment type Full‑time Job function Retail #J-18808-Ljbffr

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