Sales Development Representative

3 weeks ago


Pretoria, South Africa People Dimension Full time

Introduction We’re a fast-growing label & flexible-packaging manufacturer serving FMCG, food & beverage, logistics and e-commerce brands. We move quickly, value clear communication, and reward people who own outcomes. Duties & Responsibilities What you’ll do: Call every new quote within parameters, confirm spec/timing/decision process, and drive to PO. Run structured follow-ups (phone/email/WhatsApp) on all pending quotes every 48–72 hours until win/loss. Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails. Arrange for meeting with field rep if unable to close over phone/email. Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities. Canvas/Prospect when lists thin: Research targets, revive lapsed customers, ask for referrals. Keep CRM (Zoho Bigin/CRM) spotless: Next step + date on every opportunity; close reasons mandatory. Coordinate with Estimating/Production on feasibility, plates, lead times, and delivery slots. Adhere to POPIA and maintain do-not-contact hygiene. You’ll be measured on: Quote-to-close rate Average days Quote ? PO Follow-up SLA: 100% of new quotes contacted in 24h; all pending quotes touched every 48–72h New pipeline created (meetings/quote requests) CRM hygiene (? 95% with next step + close reason) Desired Experience & Qualification What you bring: Min 2 years in inside sales/telesales with closing responsibility (B2B). Perfectly bi-lingual Afrikaans and English. Confident phone presence; concise written comms; resilient and coachable. Bonus: Printing/packaging exposure (plates, substrates, MOQs, lead times) and/or LinkedIn list-building. Tools Zoho Bigin/CRM, Zoho Mail/Streams, telephony/softphone (click-to-call), WhatsApp Business, LinkedIn and other social medias, Google Workspace/Excel, QuickEasy Software, Microsoft Office. Location & hours Pretoria, Mon–Fri, 08:00–17:00 Package & Remuneration Base salary dependent on experience (starting at R8,000) + uncapped performance commission Interested? Please mail your CV to hr1 (at) peopledimension (dot) co (dot) zaShortlisted applicants will be contacted within 2 weeks, if you do not hear from us by then your application for this position was unsuccessful, but you have been added to our database for future vacancies. #J-18808-Ljbffr


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