Manager, Customer Analytical Insights
5 days ago
Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, 30 Baker Street To drive Personalisation objectives for Personal and Private Banking. Develop and implement high-impact, data-driven strategies and business cases, both proactively (based on identified opportunities) and reactively (guided by segment needs). Provide customer, account, transactional and geographic insights for specific projects within PPB-SA that will directly support their strategic and tactical initiatives. This spans across all PPB-SA segments, regions, and products. Partner with various personalisation teams to deliver personalised conversations on Next Best Action (NBA) across channels and ensure strategic alignment with the relevant product and segment and coverage stakeholders. Qualifications B.Com Degree in Data Analytics / Information Technology / Data Science Postgraduate Diploma or Honors Degree (Advantageous) Experience Required 5-7 years experience in knowledge discovery, data mining, or customer intelligence within a financial institution. Background in analytics or product/segment roles focused on monitoring and managing customer behaviours and trends. Ability to translate analytical insights into actionable business deliverables. Collaborate with various teams to implement personalised conversations through Next Best Action (NBA) across multiple channels, ensuring strategic alignment with product, segment, and coverage stakeholders. Scope projects, including defining objectives, creating project plans, and managing timelines. Additional Information Articulating Information Developing Strategies Directing People Examining Information Following Procedures Interpreting Data Inviting Feedback Making Decisions Producing Output Providing Insights Resolving Conflict Team Working Business Process Improvement Data Integrity IT Applications IT Business Analysis/ Feature Analysis IT Systems Software Development Life Cycle (SDLC) methodologies & Tools #J-18808-Ljbffr
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Customer Insights Manager
5 days ago
Johannesburg, South Africa AVI Limited Full timeJob title : Customer Insights Manager Job Location : Gauteng, Johannesburg Deadline : December , 2025 Quick Recommended Links Jobs by Location Job by industries An exciting opportunity exists for a Customer Insights Manager. This newly created role will act as a strategic liaison between Sales, Marketing, and Commercial Finance, with responsibility for the...
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Customer Insights Manager
2 weeks ago
Johannesburg, South Africa AVI Limited Full timeGet AI-powered advice on this job and more exclusive features. NBL , a leading subsidiary of AVI Limited , is one of South Africa’s top FMCG companies with iconic brands like Willards , Bakers , Five Roses , and House of Coffees . For over 173 years, NBL has been a key player in the South African food sector, expanding its reach across Southern Africa and...
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Customer Insights Manager
2 weeks ago
Johannesburg, South Africa AVI Limited Full timeJoin to apply for the Customer Insights Manager role at AVI Limited National Brands Limited (NBL) , a leading subsidiary of AVI Limited , is one of South Africa’s top FMCG companies with iconic brands like Willards, Bakers, Five Roses, and House of Coffees. For over 173 years, NBL has been a key player in the South African food sector, expanding its reach...
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Insights and Analytics Lead
7 days ago
Johannesburg, South Africa Vodafone Full time**When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. **Role Purpose/Business Unit**: The purpose of this role is to lead the transformation of complex and intersecting data sources—including commercial performance, customer sentiment, and operational...
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Insights and Analytics Manager
2 weeks ago
Johannesburg, South Africa Kimberly-Clark Full timeInsights and Analytics Manager **Main purpose of the role**: Functionally lead & coordinate analytical efforts to provide insights and support to the commercial team aligning with the Analytics and Category Insights lead on key business areas to highlight focus aligned to business/category strategies. - ** Deliver **Executive Insights** & Executive...
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Customer Insights Lead – FMCG Strategy
5 days ago
Johannesburg, South Africa AVI Limited Full timeA leading FMCG company is seeking a Customer Insights Manager in Johannesburg. This exciting role involves managing data and insights across Sales, Marketing, and Finance. The ideal candidate will have at least 8 years of experience in customer insights within the FMCG sector and will excel in analytical and interpersonal skills. This position offers a...
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Digital Analytics and Insights Manager
2 weeks ago
Johannesburg, South Africa Telesure Investment Holdings (TIH) Full timeDigital Analytics and Insights Manager at Telesure Investment Holdings (TIH) Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Use data to extract quantifiable insights from past trends and current conditions that increases profitability and...
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Digital Analytics and Insights Manager
2 weeks ago
Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full timeDigital Analytics and Insights Manager page is loaded## Digital Analytics and Insights Managerlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 24, 2025 (3 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your...
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Digital Analytics and Insights Manager
1 week ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings (TIH) Full time R800 000 - R1 200 000 per yearJoin TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeUseg data to extract quantifiable insights from past trends and current conditions that increases profitability and improve efficiency. Primarily responsible for building, iterating and leading the...
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Xm Manager
6 days ago
Johannesburg, South Africa IQbusiness South Africa Full time**Requirements**: - Minimum of 5 years of market research/business analytics experience - Hold a degree in economics, marketing, sociology, psychology, social science or related degree. - Knowledge and experience across market research quantitative and qualitative domains - Fluent in English (spoken and written) **Technical Requirements**: - Proficient...