Inside Sales Client Manager

Overview Inside Sales Client Manager role at NTT DATA, Inc. Join to apply for the Inside Sales Client Manager role at NTT DATA, Inc. Get AI-powered advice on this job and more exclusive features. Your day at NTT DATA The Skilled Inside Sales Client Manager has solid inside sales experience. This is a transactional role that is focused on current clients with the opportunity to engage through programmatic use cases and digital channels to acquire their technology needs. The Skilled Inside Sales Client Manager mines for new sales opportunities within an assigned account list. The Skilled Inside Sales Client Manager uses a proactive and systematic approach to working through the assigned account list which is done by leveraging company tools and methodologies to understand the client’s implicit and explicit needs. Responsibilities Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts. Minimizes churn and maximizes retention in assigned accounts. Drives client satisfaction throughout the entire lifecycle of the clients’ buying process. Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions. Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts. Presents new and additional offerings to clients. Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale. Builds relationships with clients and displays an interest in and knowledge of the client environment. Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette. Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4. Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution. Adheres to Finance standards and procedures to reduce costs and report associated risk. Qualifications Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Focus on planning, tools, data, and understanding the client’s business to bring value from the portfolio. Sales client engagement and management. Ability to manage and analyze the client throughout the lifecycle, improve relationships, and drive sales growth. Build trust and become a trusted advisor. Sales solution skills. Knowledge of the company’s offerings, client applications, use cases, and market trends; ability to apply them to client situations. Sales pursuit. Ability to identify and advance opportunities with accountability for coordinating resources to close sales opportunities. Academic qualifications and certifications Relevant High School Diploma or Certification. Required experience Solid experience in a similar role and environment. Solid sales and client engagement experience. Solid experience negotiating with clients and vendors. Solid experience analyzing commercial information. Workplace type On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Note: This description contains sections commonly used in job postings and may include additional related roles as examples. #J-18808-Ljbffr