Implementation Consultant

4 weeks ago


Johannesburg, South Africa Dye & Durham Corporation Full time

Join to apply for the Implementation Consultant role at Dye & Durham Corporation. We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction. Department Customer Operations Location Johannesburg Key Responsibilities Understand all the functionality within the GhostPractice system. Installing and setting up software at clients. Interviewing clients and their staff in order to understand their business and operational requirements. Analysing the information that clients currently use to perform their duties. Converting Non- Financial client's data from Legacy system into GhostPractice. Managing and completing the conversion process between the conversions Team and Implementation Team. Updating clients with latest GhostPractice version. Train clients on all the functionality within the GhostPractice system. Problem solving of client issues. Functional testing of software. Preparing and managing project plans. Servicing clients in terms of their requirements of the GhostPractice system. Meeting with clients and managing projects. Skills, Knowledge & Expertise Ability to handle multiple priorities and remain focused and organized. Ability to effectively communicate verbally and in writing. Proficiency in Microsoft Office products. Understand all the functionality within the GhostPractice system. Effectively manage Project Milestones and Due Dates. Career Growth Measurables Effectively manage and understand the conversion process and financial data from the Legacy System to GhostPractice to assist the Conversion Specialist team in successfully converting the data correctly. Can do full SQL and GhostPractice installation at the client which includes Mobile App and GP Web. Can setup Backups after SQL and GhostPractice installation at clients. Excellent understanding of all duties and responsibilities of an Implementation Consultant. Excellent Track Record as an Implementations Consultant Have successfully implemented over 10 projects with the Full Implementation- or Matter Management process. Have successfully implemented all modules of GhostPractice (not necessarily all at one site) and by means of re-implementations and assisting on projects onsite or remotely. Job Benefits As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity. Senior Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Software Development Do you share our DNA? We ask how tomorrow can be better than today We are passionate about solving our customer's challenges Our ideas break boundaries We value different perspectives and encourage dialogue We take ownership and celebrate together. #J-18808-Ljbffr



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