Global Head, CX Operations

The role Ignition CX is a fast-growing company, both locally and internationally. We're searching for an experienced Executive to approach the business with a fresh point of view and an ability to make decisions and execute quickly. We are seeking a strategic and results‑driven Chief Operating Officer (COO) to oversee and optimize our call centre...

We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across multiple industry verticals. The Head of Operations will ensure efficiency, productivity and exceptional CX delivery through...

A leading recruitment agency in Durban is seeking a Chief Operating Officer (COO) to lead call centre operations and drive excellent service delivery. The role demands a proven executive with at least 10 years of operational leadership experience, strategic thinking ability, and strong team management skills. The position offers market‑related compensation...

Overview: **Responsibilities**: - Lead the FP&A team and report to Director of Corporate Finance. - Lead the end-to-end budgeting/forecasting process for Games Global - Collaborate closely with leaders across the Finance function to maximize the financial and strategic strength of the Group - Drive improvements in operational efficiency by streamlining...

A leading CX company in Durban is seeking a Chief Operating Officer (COO) to lead call centre operations. The ideal candidate should have over 10 years of operational leadership experience in the BPO sector and demonstrate strong strategic thinking skills. Responsibilities include developing operational strategies, overseeing performance, and fostering...

A leading CX company in Durban is seeking a Chief Operating Officer (COO) to lead call centre operations and drive service excellence. The ideal candidate will have over 10 years of operational leadership experience within a BPO environment, strong strategic thinking skills, and a proven track record in enhancing customer experience. Responsibilities include...

Overview: Key objectives of the AP AR function include: - Full life cycle of Accounts Receivable from invoicing to collection - Management and automation of the Procure-to-Pay process - Vendor onboarding and management, including risk management - Trade terms negotiation and management with suppliers - Vendor level reporting, including statutory obligations...

Overview:Games Global is looking for a FP&A Lead to focus on the company's financial reporting and forecasting. The candidate will provide financial analysis, metrics and generate insights that support key initiatives. The candidate will have people leadership responsibilities and will serve as a senior leader within the global finance...

Job Title: Head of Social Media (LinkedIn-Focused) - BPOLocation - Durban, UMhlangaRole OverviewWe’re looking for a strategic, creative, and results-driven Head of Social Media to own and execute our LinkedIn content strategy. You’ll build brand presence, drive B2B engagement, and support lead generation by showcasing our people, culture, case studies,...

**Key Responsibilities** Ensure full compliance with all statutory, regulatory, and school-specific policies and requirements. Develop, implement, and monitor compliance frameworks, processes, and reporting systems. Conduct regular audits and prepare reports for the directors. Oversee the management and delivery of school services, ensuring operational...