Underwriter-1

Join to apply for the Underwriter-1 role at FNB South Africa Be among the first 25 applicants. Job Description To perform assessment of complex life insurance applications based on medical, occupation, avocation, travel, and financial information, ensuring adherence to underwriting guidelines. About FNB Welcome to FNB, the home of the #changeables. We design for shapeshifters and deliver products and services that make us proud of the people that make it happen. Are You Someone Who Can Conduct tele interviews or tele‑underwriting. Manage medical, occupation, part‑time activities, travel and financial underwriting for Disability and Critical Illness, Income Protection, Business Cover, Group Risk, Alterations and Queries. Ensure placement of cases according to reinsurance treaty and internal guidelines. Liaise with planners/Business Development Manager on special terms, queries, pre‑sales and underwriting refreshers with front‑liners. Ensure resolution of underwriting enquiries and high‑priority cases. Drive and ensure involvement in Chief Medical Officer sessions and other underwriting training presentations (e.g., Case Studies, Sales training). Ensure medical queries and tasks allocated are resolved timely and effectively by providing first‑time resolution on enquiries. Ensure accurate completion of documentation as per departmental guidelines to meet client needs and effectively utilize IT systems to ensure accuracy of documentation. Ensure adherence to organizational best practice and legislative requirements; adhere to policies and procedures and take corrective action where necessary. Ensure all risks to the company are mitigated, identified, and escalated where necessary. Maintain a broad product knowledge to respond to customer queries effectively and accurately. Stay abreast of industry regulations, trends and best practices in underwriting. Approve and countersign cases above the acceptance limits of the underwriter. Provide coaching and mentorship to junior staff to ensure optimal team performance and knowledge sharing. Actively anticipate and identify opportunities for process improvements. Proactively solve problems, recognize risk exposures, manage and escalate where appropriate. Assess all applications not accepted by the online underwriting engine – initial applications, additional information and policy alterations. Provide fair and balanced underwriting decisions using the appropriate amount of evidence necessary. You Will Be An Ideal Candidate If You Have Grade 12 – NQF Level 4. Relevant undergraduate degree. Fit and Proper requirements for long‑term insurance. 5+ years of proven experience as an underwriter in the life insurance industry. Proven knowledge of lump sum disability, critical illness, income protection, business cover and group risk. Knowledge of insurance products, regulations and underwriting guidelines and current practices. Experience in working with underwriting systems and tools. Competent in interpreting doctor’s reports, medical results and risk links to abnormalities. Assessment of medical, financial and occupational underwriting risk of an organization. Proven experience as an underwriter in the life insurance industry. You Will Have Access To Opportunities to network and collaborate. A challenging, progressive and agile working environment. Opportunities to innovate where initiative is taken and owned end‑to‑end. We Can Be a Match If You Have the Following Adaptable and curious. Have a proven successful track record. Thrive in a collaborative environment. Detail‑oriented. Proactive and accountable. Calm under pressure. Collaborative mindset. Flexible and adaptable in a dynamic work environment. Apply Now Apply now if you are interested in taking the next step. We look forward to engaging with you All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law. Apply before the closing date: 12/11/25 Seniority level: Mid‑Senior level | Employment type: Part‑time | Job function: Finance and Sales | Industry: Banking #J-18808-Ljbffr