Contact Center Ops Leader: Coach Teams, Drive KPIs

Job description: A fantastic opportunity has arisen for an experienced Contact Centre Operations Manager to join our growing business. We are looking for an Operations Manager, that can lead and empower their teams to ensure they are operating at their full potential through delivering coaching and mentoring. We need an analytical mindset with someone who...

Contact Centre Operations Manager A fantastic opportunity has arisen for an experienced Contact Centre Operations Manager to join our growing business. We are looking for an Operations Manager who can lead and empower their teams to ensure they are operating at their full potential through delivering coaching and mentoring. We need an analytical mindset with...

A growing BPO in Gqeberha seeks a Contact Centre Operations Manager responsible for day-to-day operation and motivation of multiple teams. The ideal candidate will have experience in managing contact centres within a BPO environment, leading projects against objectives, and driving performance through coaching. You will create processes to uphold quality...

Debt Collection Call Centre Team Leader At Amica Debt Recovery Services, we believe in second chances, strategic precision, and the power of teamwork. We’re a dynamic, legally grounded organisation committed to ethical debt recovery and exceptional client service. Our call centre is the heartbeat of our operations — and we’re looking for a Team Leader...

Debt Collection Call Centre Team Leader At Amica Debt Recovery Services, we believe in second chances, strategic precision, and the power of teamwork. We’re a dynamic, legally grounded organisation committed to ethical debt recovery and exceptional client service. Our call centre is the heartbeat of our operations — and we’re looking for a Team Leader...

Key ResponsibilitiesLeadership & Team ManagementLead, supervise, and coordinate the daily activities of the onsite support and installation team.Allocate tasks and manage technician schedules to ensure timely and efficient deployments.Provide ongoing coaching, mentoring, and technical training to team members.Conduct regular team meetings to review...

Technical & Services - Parts and / or Services Position title Aftermarket Team Leader M/F Contract Full-time Summary Statement: The purpose of this position is to ensure best management practices are followed in all areas of responsibility regarding departmental procedures and actions, promoting a customer-oriented service, to implement and uphold actions in...

Technical & Services - Parts and / or Services Position Title Aftermarket Team Leader M/F Contract Contractual Hours Full-time Summary Statement: The purpose of this position is to ensure best management practices are followed in all areas of responsibility regarding departmental procedures and actions, promoting a customer-oriented service, to implement and...

A dynamic BPO company in Gqeberha is seeking a Contact Centre Operations Manager to manage multiple teams, drive high-performance standards, and ensure operational excellence. Candidates should have significant experience in contact centre management, particularly in a BPO setup, and must demonstrate strong leadership skills. This role offers a supportive...

A leading auditing firm in Gqeberha seeks a qualified supervisor to oversee audit activities and mentor trainee accountants. The ideal candidate has a BCom degree, CA (SA) certification, and strong leadership skills. Role includes supervising audits, coaching staff, and ensuring compliance with quality management systems. If you're looking to advance your...