Retail Assistant Store Manager

2 days ago

Johannesburg, South Africa Headhunters Full time

Retail Assistant Store Manager - Johannesburg South Reference Sector Sales / Retail / Management Location Johannesburg Job Type full_time Experience 2 to 3 years Qualifications No education Package Negotiable Description Our client, a prominent market leader in the Retail space and one of the fastest-growing retail groups, operating in South Africa, Botswana and Namibia, is looking to employ a young, dynamic and experienced Retail Assistant Store Manager for its Johannesburg South retail team. A great career opportunity with a popular and leading brand. Requirements : Matric / Grade 12. Financial / Administration Diploma or equivalent 3-year qualification (advantageous). Minimum of 1–2 years’ experience in store retail administration or management. Experience across stock management, cash office, reporting, expense control, and customer service. Human Resources exposure will be an advantage. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Experience with SAP / Unisolv / SuccessFactors is an advantage. Store Inventory Manage and report on all store inventory counts, including planning, investigation, and implementation. Investigate and rectify negative GP values, dormant stock, and stock discrepancies. Ensure physical stock matches SAP inventory ledger. Manage shrinkage, consumables, and goods in transit within store targets. Customer Service Ensure above-expectation customer service at all times. Oversee customer request system and loyalty programme sign-ups. Ensure accurate processing of loyalty points and prompt resolution of queries. Cash Office and Cashiers Manage all store cash resources, takings, floats, and banking in compliance with procedures. Investigate tender discrepancies, returns, and auto receipts. Ensure transaction accuracy, completeness, and internal control compliance. Monitor cashier productivity, service levels, and overtime spend. Oversee daily reconciliation, run‑end sign-offs, and collections procedures. Receiving and Capturing Oversee goods receiving, returns, and credits. Ensure accuracy and completeness of branch transactions. Maintain transaction integrity in compliance with internal controls. Store Profitability Assist in preparing and maintaining the store budget. Control and monitor expense‑related items within budget. Ensure monthly adjustment of stock to correct GL accounts. Report on expense‑related items to store management. Store Administration Disseminate and report information between store and departments to align goals. Support and facilitate audits. Assist the Store Manager with operational duties to optimise store efficiency. Drive continuous improvement initiatives within direct areas of responsibility. Ensure compliance with deadlines and policies. Team Management Manage HR processes, submissions, and documentation. Oversee workforce management systems (e.g., KRONOS). Implement performance management and staff development plans. Mentor, train, and develop team members for growth. General Maintain housekeeping and hygiene standards. Adhere to all policies, SOPs, and health and safety regulations. Ensure professional conduct, uniform, and personal appearance at all times. Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful. #J-18808-Ljbffr

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