Team Leader
2 weeks ago
Overview Telemarketing Day Team Leader : Publishing A challenging position exists within the Financial Services Call Centre for a self-motivated and assertive individual to lead, manage and coach a team of sales agents in a fast paced and dynamic working environment. Responsibilities Achievement of the team’s targets / KPI’s in line with the Brand(s) product requirements. Ensuring compliance standards & legislative requirements are adhered to and met against agreed quality benchmarks. Managing relationships with internal & external stakeholders to achieve the desired outcome. Consistent focus & improvement of client service delivery. Ensuring that reports are analysed & compiled accurately to provide feedback on individual and overall team performance. Qualifications & Requirements Matric qualification Management related qualification (advantageous) RE5 Financial Services Board Qualification (advantageous) 2 years management experience Be willing to commit to continuous learning Relevant sales experience To be computer literate (MS Office & Intermediate Excel) Sound understanding & application of people management procedures (e.g. IR, coaching) Ability to work independently as well as within a team dynamic To be highly driven & motivated Excellent communication skills (verbal, written & interpersonal) Strong analytical & numerical ability High attention to detail & ability to effectively problem solve To influence & persuade the relevant stakeholders To meet deadlines / targets in a pressurised environment Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. #J-18808-Ljbffr
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Team Leader
5 days ago
Cape Town, South Africa Sigma Connected Full timeWhat being part of the Sigma Family means for you : Team Leader – Join the Sigma FamilyAre you a passionate leader who thrives on developing others, driving results, and creating a positive impact? At Sigma, we believe in putting people first — and we're looking for a Team Leader who shares that belief.As a Team Leader, you'll guide and support a team of...
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Team Leader
5 days ago
Cape Town, South Africa Sigma Connected Group Full timeTeam Leader - Join the Sigma Family Are you a passionate leader who thrives on developing others, driving results, and creating a positive impact? At Sigma, we believe in putting people first — and we're looking for a Team Leader who shares that belief. As a Team Leader, you'll guide and support a team of Customer Advisors, ensuring outstanding performance...
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Team Leader
1 week ago
Cape Town, South Africa Hollywoodbets Full timeTeam Leader Join to apply for the Team Leader role at Hollywoodbets About the Role Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s...
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Team Leader
4 weeks ago
Cape Town, South Africa Hinduja Global Solutions Limited Full timeHGS Cape Town, Western Cape, South Africa Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of experience providing services. Our customer‑obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital...
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Team Leader
3 weeks ago
Cape Town, South Africa Sigma Connected Ltd Full timeTeam Leader - Join the Sigma Family! Get AI-powered advice on this job and more exclusive features. Are you a passionate leader who thrives on developing others, driving results, and creating a positive impact? At Sigma, we believe in putting people first — and we're looking for a Team Leader who shares that belief. As a Team Leader, you'll guide and...
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Team Leader
1 week ago
Cape Town, Western Cape, South Africa Customer First Solutions Full time R900 000 - R1 200 000 per yearWe are looking for a qualified Team Leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...
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Team Leader
1 week ago
Cape Town, South Africa National Debt Advisors Full time**National Debt Advisor is looking for a Team Leader to join their team!!!** **Responsibilities**: - Managing a team of sales Lead generators - Driving team targets in accordance with the department's KPI requirements - Evaluating data and using the information to boost productivity and ensure steady staff development. - Managing the collection book at...
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Team Leader
2 weeks ago
Cape Town, South Africa Hinduja Global Solutions Limited Full timeHGS Cape Town, Western Cape, South Africa Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of experience providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era,...
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Team Leader
2 weeks ago
Cape Town, South Africa Webhelp Full time**Job Advert** At Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who...
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Team Leader
2 weeks ago
Cape Town, South Africa Webhelp Full time**Job Advert** At Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who...
