Service Advisor

1 week ago


City of Johannesburg Metropolitan Municipality, South Africa Clicks Group Limited Full time

Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Johannesburg Metropolitan Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager. Job Purpose: To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities. Job Objectives: To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner. To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legislation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets. To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Qualifications and Experience: Desirable: Maths 50% and English 50% at grade 12 level 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment Numeracy and stock management experience Skills, Abilities and Job Related Knowledge: Understanding and application of financial management principles Retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and IR practices Knowledge of competency based interviewing Results and target driven Sound managerial skills Planning and organising skills Problem-solving skills Strong customer orientation Leading and Supervising Delivering Results and Meeting Customer Expectations Relating and Networking Following instructions and procedures Working with people Analysing Planning and organising Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply. Do you require help with the registration process? #J-18808-Ljbffr



  • City of Johannesburg Metropolitan Municipality, South Africa Clicks Group Limited Full time

    A leading retail company in Johannesburg is looking for a Service Advisor to oversee operations at the point of sale, ensuring customer service excellence and efficient management of stock and cash. Candidates should have at least 1 year of experience in retail and possess a grade 12 qualification in mathematics and English. This role entails training staff...

  • Financial Advisor

    3 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Scholtz Partners International (Pty) Ltd Full time

    Financial Advisor Our client is seeking an experienced Financial Advisor to join their team in Johannesburg! What we offer: Commission-based earning potential Location: South of Johannesburg Hybrid working model with flexibility for home working Opportunity to build and grow your client portfolio Career advancement in financial services What You'll...

  • Financial Advisor

    2 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Scholtz Partners International (Pty) Ltd Full time

    Financial Advisor Our client is seeking an experienced Financial Advisor to join their team in Johannesburg! What we offer: Commission-based earning potential Location: South of Johannesburg Hybrid working model with flexibility for home working Opportunity to build and grow your client portfolio Career advancement in financial services What You'll Do:...

  • Legal Advisor

    3 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Lexdan Select Full time

    Lexdan Select is assisting a Financial Services company with their search for a Legal Advisor, based in Johannesburg. The salary range on offer is between R600k - R800k p/a. Location: Johannesburg, Gauteng, South Africa Responsibilities Drafting of commercial contracts. Review and vet all legal agreements received from third parties, service providers, and...

  • Financial Advisor

    2 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Scholtz Partners International Full time

    Our client is seeking an experienced Financial Advisor to join their team in Johannesburg! What we offer: Commission-based earning potential Location: South of Johannesburg Hybrid working model with flexibility for home working Opportunity to build and grow your client portfolio Career advancement in financial services What You'll Do: Provide clients with...

  • Financial Advisor

    2 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Scholtz Partners International Full time

    Our client is seeking an experienced Financial Advisor to join their team in Johannesburg! What we offer: Commission-based earning potential Location: South of Johannesburg Hybrid working model with flexibility for home working Opportunity to build and grow your client portfolio Career advancement in financial services What You'll Do: Provide...

  • Financial Advisor

    4 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Sanlam Full time

    Branch Consultant / Financial Advisor – Alexander Pan African Mall Sanlam – City of Johannesburg, Gauteng, South Africa Benefits Assistance to help you grow your practice Back office support 100% commission contract available Lucrative vesting incentives for 24 months Excellent support structure Great continuous training bursaries for studies in...

  • Senior Legal Advisor

    2 weeks ago


    City of Johannesburg Metropolitan Municipality, South Africa Lexdan Select Full time

    Lexdan Select is assisting a Financial Services company based in Sandton with their search for a Senior Legal Advisor. The salary on offer is between R600k - R800k p.a. The role requires: minimum 5 years post articles experience experience drafting pleadings in commercial litigation processes some experience in competition law, especially around unfair...

  • LEGAL ADVISOR

    6 days ago


    City of Johannesburg Metropolitan Municipality, South Africa Southern African Music Right Organisation Full time

    Introduction The above vacancy exists within the Legal Services department and reports to the Senior Legal Advisor. The purpose of this role is to provide legal services and support to the company, as well as play a support role to the Legal Services General Manager. The ideal candidate will be someone who has successfully completed an LLB degree, with a...


  • City of Johannesburg Metropolitan Municipality, South Africa Succession Financial Planning Full time

    National Recruitment Leader: Partnering with Financial Advisors & Independent Brokers to diversify their income streams, build sustainable practices… Looking for your next career move? About the Role: Succession Financial Planning invites you to join our team, where you’ll have access to over 150 product providers across various classes of business. This...