Assistant General Manager

4 weeks ago

Cape Town, South Africa ABC Worldwide Full time

Position Title Assistant General Manager Reports To General Manager Job Purpose The Assistant General Manager will support the General Manager in overseeing daily operations with a focus on providing excellent service to tour groups and individual customers. This role requires attention to detail, strong organizational skills, and the ability to adapt quickly. While industry‑specific training will be provided the ideal candidate must demonstrate an understanding of business operations and customer service excellence. Key Responsibilities Customer and Tour Group Management Ensure the smooth coordination of tour group arrivals, stays and departures. Provide exceptional service to all customers maintaining high satisfaction levels. Build and maintain relationships with tour operators and clients to encourage repeat business. Operational Support Assist the General Manager in overseeing daily operations ensuring efficiency and adherence to company standards. Monitor and manage staff performance providing guidance and support as needed. Address and resolve customer issues or complaints promptly and professionally. Staff Coordination Supervise and motivate team members to deliver excellent service. Coordinate staff schedules to ensure proper coverage during peak and off‑peak periods. Support training initiatives to improve team performance and knowledge. Business Oversight Assist in monitoring business performance and implementing improvements to enhance operations. Work closely with the General Manager to meet financial targets and control expenses. Ensure compliance with all company policies and procedures. Administrative Duties Maintain accurate records of operations including customer feedback and staff performance. Assist in preparing reports for the General Manager to review. Handle basic administrative tasks related to day‑to‑day operations. Key Requirements Experience & Skills Previous experience in a customer‑facing or supervisory role is preferred. Basic understanding of business operations; training will be provided. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Personal Attributes Proactive, attentive to detail and adaptable to changing priorities. Professional and approachable demeanor. A team player with the ability to lead and motivate others. Additional Requirements Availability to work flexible hours including weekends and holidays. Must be committed to learning the business and applying training effectively. Working Conditions Fast‑paced environment focused on tour group and customer satisfaction. Hands‑on role requiring close interaction with staff and customers. Opportunity for growth within the company through demonstrated performance. Key Skills Restaurant Experience Hospitality Experience Assistant Manager Experience Management Experience Accounting Conflict Management Computer Literacy Hotel Management Leadership Experience P&L Management Supervising Experience Restaurant Management Employment Details Employment Type: Full Time Vacancy: 1 #J-18808-Ljbffr

  • General Assistant to General Manager

    5 days ago

    Cape Town, South Africa RJPersonnel Full time

    3years - Assist primarily the General Manager with organizational, financial and administration on a daily basis. - Be friendly and personable while managing communications and queries (requiring interaction with both internal and external clients / colleagues and assistants, as well as consultants, Residents, co-workers and general public). - Prioritise and...

  • Assistant General Manager

    5 days ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time R120 000 - R240 000 per year

    Job Specification: Assistant General Manager (AGM)Position Title: Assistant General ManagerLocation:Reports To: General ManagerJob Purpose:The Assistant General Manager will support the General Manager in overseeing daily operations, with a focus on providing excellent service to tour groups and individual customers. This role requires attention to detail,...

  • General Assistant

    2 weeks ago

    Cape Town, South Africa SA Metal Group (Pty) Ltd Full time

    The General Assistant’s primary purpose is to provide support within the Furnace department as dictated by operational requirements in the form of assisting with the operation of the copper and brass furnaces, as well as assisting Furnace operators.**_ (Shift Position)_**Responsibilities (NOT limited to the below)**: - Assist in working on copper, brass...

  • General Assistant

    1 week ago

    Cape Town, South Africa SA Metal Group (Pty) Ltd Full time

    **JOB DESCRIPTION** The General Assistant’s primary purpose is to provide support to the Copperworks Despatch area as dictated by operational requirements. *** **Responsibilities (NOT limited to the below)**: - Counting of bars. - Capturing of information. - Assist with stock stake as and when required. - Maintain safe working procedures at all...

  • General Assistant

    3 weeks ago

    Cape Town, South Africa SA Metal Full time

    The Production department requires a committed, hardworking and motivated individual to join their team. The successful candidate will report to the Production Manager. RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Assist in sorting various non-ferrous scrap material. Maintain safe working procedures at all times. Ensure that tasks are carried out...

  • Assistant Restaurant General Manager

    2 weeks ago

    Cape Town, South Africa Life and Brand Portfolio Full time

    Life and Brand Portfolio seeks an experienced Assistant General Manager to assist in running our restaurant. The Assistant General Manager will be responsible for the assisting and supporting the General Manager. Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and...

  • General Assistant

    3 weeks ago

    Cape Town, South Africa Sa Metal Group (Pty) Ltd Full time

    The Production department requires a committed, hardworking and motivated individual to join their team. The successful candidate will report to the Production Manager. Responsibilities Assist in sorting various non-ferrous scrap material. Maintain safe working procedures at all times. Ensure that tasks are carried out as instructed by your managers. Adhere...

  • General Assistant

    3 weeks ago

    Cape Town, South Africa Novus Holdings Full time

    The Novus Print division has a proud legacy, which includes the highest level of manufacturing excellence, first mover in new technology and solutions‑orientated offerings. The team is exceptionally strong and is seasoned in standardisation and optimisation of processes, able to adapt quickly to change and most importantly solid in its culture and values....

  • General Assistant

    3 weeks ago

    Cape Town, South Africa Buco Full time

    Job Overview / 09 / 30Reference Number DescriptionThe main purpose of the job is to ensure the smooth operation of the business unit with regards to General Assistant functions while adhering to the company policies and procedures. Company Values Living and promoting the company values by always performing duties with :...

  • General Assistant

    2 weeks ago

    Cape Town, South Africa Zonnebloem Girls' Primary School Full time

    Zonnebloem Girls Primary Is looking for a general assistant to do basic cleaning and assisting where the school needs. **Job Type**: Temporary Contract length: 3 months Pay: R7 000,00 - R8 000,00 per month