Operations Manager

3 weeks ago

Randburg, South Africa Pedros Full time

Overview Operations Manager role at Pedros. Lead the implementation of the Operations Management Framework across the organisation and drive sustainability, profitability, and growth for the brand. Responsibilities Implement Operations Management Framework across the organisation Support and enable the sustainability and profitability of existing and potential stakeholders Expand the scope, growth, and clientele of the brand Ensure standard operating procedures are maintained and followed to uphold service standards Manage operational issues at stores Manage quality control and compliance in line with SOP Achieve sales and GP% targets Handle all operational issues for allocated stores Ensure quality and optimal compliance with SOP Set guidelines to manage turnover, food cost, and operational expenses to maximize net profitability Assist Franchise partners in troubleshooting Address customer complaints and implement corrective action Review weekly store reports People management – plan, organise, lead and control subordinates to meet store objectives Coach and develop the team Qualifications Marketing/Business Development /Business Administration Franchise/Corporate Store experience GAAP/ Micros experience At least 2 years’ experience as a Junior Operations Manager MS Office (advanced) Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Restaurants Apply #J-18808-Ljbffr

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