Vacancy: Cashier Supervisor

1 week ago

Pietermaritzburg, South Africa Indgro Full time

Our Client, a leader in the Retail Industry, is seeking to appoint an experienced Cashier Supervisor to join their dynamic team in Pietermaritzburg. Applicants must reside in the Pietermaritzburg area. Duties & Responsibilities Oversee all the operations of the Cashier department. Know, understand, and adhere to company policies and procedures. Customer service – meet customer needs and handle their complaints in the absence of the Store Manager. Maintain an organized, clean, and safe work area around the cash office. Respond to requests for assistance in all departments. Assist the Store Manager in compiling financial reports and summaries for management. Oversee, train, and ensure opening and closing procedures are being followed. Oversee and ensure accuracy and security of all cash received through the front end, by upholding money-handling procedures, checking cashier deposit paperwork, and giving feedback to cashiers on over and short. Adhere to security procedures, including theft and disorderly customers. Oversee the vendor relationship with the cash register supplier, ensuring proper functioning, prompt repairs, and timely request of any programming changes. Develop and maintain the cashier training system. In addition, maintain and update the cashier training manual. Oversee and ensure that there are adequate registers and front-end supplies. Ensure cashiers are aware of price changes, specials, and all changes in store policies and procedures affecting cashiering. Ensure on-the-job training using training checklists. Oversee and direct tasks and projects for cashiers. Conduct banking runs during the day. Support upper-level management and fill in for absent personnel as required. Complete all duties to company standards and promptly. Report to the Office Supervisor and Store Manager. Desired Experience & Qualifications Supervisory experience. Strong mathematical skills to handle money and give cash back at tills. Ability to be a proactive and results-driven leader. Ability to handle multiple demands with great attention to detail and accuracy. Calm under pressure. Strong technical skills. Experience in developing systems and procedures. Good communication skills: good listener and ability to interpret clear instructions. Full availability Monday – Saturday, from 07:00 am to 09:00 pm, and willingness to work flexible retail hours. Excellent written, verbal, and analytical skills. #J-18808-Ljbffr

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