Assistant Manager-Talent Acquisition

4 weeks ago


Cape Town, South Africa EXL Full time

Assistant Manager – Talent Acquisition (Recruitment Operations & Talent Training Leader) EXL – Cape Town, Western Cape, South Africa Responsibilities Partner with hiring managers to understand role requirements and develop effective sourcing strategies. Manage the full recruitment lifecycle for senior Contact Centre roles, including: Job posting and advertising Candidate sourcing and screening Interview coordination and facilitation Offer negotiation and onboarding support Utilize various sourcing channels (job boards, social media, networking) to attract top talent. Maintain accurate records in the Applicant Tracking System (ATS). Provide market insights and recruitment analytics to stakeholders. Ensure compliance with company policies and employment legislation. Deliver an exceptional candidate experience throughout the process. Performance Parameters Meeting set targets on a monthly basis. Offer to Joining Ratio of the offers made. Quality of candidates hired and on‑boarded. Number of defects against number of offers made. 100% adherence to compliance requests and policy. Deliver on intakes within timelines and at high quality level. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Human Resources Industries Business Consulting and Services Referrals increase your chances of interviewing at EXL by 2x. #J-18808-Ljbffr



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