Workplace Technology Engineer II

Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here 2. Once you have completed the above finalize your application by clicking apply below. Join us in becoming the best bank in the world We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients. Who we are We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better. Why choose us At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. About the role We are looking for an Infrastructure Specialist (End User Computing) to join our cross-functional DevOps Workplace team. In this role, you will design, build, and maintain scalable, secure, and cost-effective infrastructure solutions that support 18,000 users and 26,000 devices across our head office and branch network. You will work closely with architects, vendors, and internal stakeholders to deliver modern workplace solutions using Microsoft Intune, SCCM, Active Directory/Entra ID, and cloud platforms like Azure and AWS. This role offers hands‑on technical work as well as the opportunity to contribute to architectural planning and innovation. Our ideal candidate has A relevant IT qualification (degree or certifications in Microsoft/Azure/AWS). 5+ years’ experience in enterprise end‑user computing, covering design, build, and support. Proven experience with Microsoft Intune, SCCM, and Active Directory/Entra ID. Exposure to cloud platforms (Azure or AWS) for device management and identity services. Knowledge of endpoint security, compliance, and automation (PowerShell, Bash, or Python). Ability to work in large‑scale, multi‑site environments with thousands of users/devices. Education (Minimum) Grade 12 National Certificate / Vocational Education (Ideal or Preferred) A relevant degree in Information Technology Knowledge and Experience Minimum : An operational understanding of: End user and distributed IT systems and infrastructure Desktop design standards and implementation strategy Documenting of IT systems, infrastructure standards and SOP’s Microsoft Windows operating system architecture and application integration Active Directory and Group Policy management systems (Azure AD, EntraID, AGPM) Identity and Access Management (AD Security and Group Management, Multi‑Factor Authentication) Security relevant to end user devices (Group policy configuration, EDR, Encryption, Remote Wipe) Managing compliance levels, across the software stack (O/S, MS Office and 3rd Party applications) System Centre Configuration Manager (Advanced use of and Troubleshooting of the system) Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript End User hardware and peripherals (DELL, Lenovo) Print Management Solutions (e.g. Y-Soft) Cloud Service Providers (Azure, AWS, Google Cloud) Microsoft 365 Services (Teams, Power Platform, Power BI, O365). Microsoft Intune / MAM (Troubleshooting) Cloud Management Gateways (e.g. Azure, SCCM) Networking (DHCP, DNS, TCP/IP, Routing, Switching) Currently relevant industry cloud solution technologies (e.g. Office 365, Azure) Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms) SharePoint and SharePoint Online Virtual Desktop Technologies (VDI, Citrix, VMWARE) Microsoft Exchange, Exchange Online and SMTP relay type systems SCCM (Architectural design and configuration of the system, creating reports) Software packaging, task sequencing, WIM creation, Driver injection etc. Observability tooling (e.g. Grafana, Instana, Pager Duty) Ideal : Microsoft Teams PSTN Telephony Services Google Workspaces Object Oriented Language (C++, C#, Java). SQL and NoSQL knowledge. Restful API web services. DELL Absolute Lenovo LDI DELL DCM and DCU Documenting of IT systems, infrastructure standards, and SOP’s Desktop design standards and implementation strategy Currently relevant industry cloud solution technologies (e.g. Office 365, Azure) Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms) SharePoint and SharePoint Online Virtual Desktop Technologies (VDI, Citrix, VMWARE) SCCM (Architectural design and configuration of the system, creating reports) Software packaging, task sequencing, WIM creation, Driver injection etc. Skills Analytical Skills Communications Skills Computer Literacy (MS Word, MS Excel, MS Outlook) Presentation Skills Problem solving skills Project Management Skills (Methodolgy Specific) Researching skills Additional Information Clear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. #J-18808-Ljbffr