Service Delivery Manager: Fintech
4 weeks ago
Company Description Mobiliti specializes in Cloud Migration and Management Services, enabling businesses to transition effectively into the digital era. Our solutions focus on modernizing IT operations to reduce costs, enhance operational efficiency, and improve IT infrastructure performance. By leveraging cost analytics, governance policies, and automation, we help organizations streamline processes while mitigating risks. Mobiliti is committed to delivering innovative and effective IT management solutions. Role Description This is a full-time hybrid role for a Service Delivery Manager: Fintech located in the Johannesburg, with flexibility for some remote work. The Service Delivery Manager will oversee the end-to-end delivery of Fintech and ICT services, ensuring operational excellence and customer satisfaction. Responsibilities include managing service operations, maintaining service-level agreements, and collaborating with clients to identify improvements. The role will require close coordination with internal teams to drive efficiency and a focus on exceptional customer service. Qualifications Fintech and Payments industry operational experience of over 5-years Experience in Service Delivery Management, including oversight of end-to-end ICT service delivery processes Strong skills in Customer Satisfaction and Service Delivery, ensuring alignment of services with client expectations Proficiency in ICT Service Management methodologies and frameworks (e.g., ITIL, DevOps) Excellent Customer Service and interpersonal communication skills to foster positive client relationships Problem-solving abilities and a proactive approach to mitigating risks and addressing challenges Strong organizational and project management skills Bachelor's degree in IT, Business Administration, or a relevant field Experience within the fintech industry is an advantage #J-18808-Ljbffr
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Service Delivery Manager: Fintech
1 week ago
Johannesburg Metropolitan Area, South Africa Mobiliti Full time R1 200 000 - R3 600 000 per yearCompany DescriptionMobiliti specializes in Cloud Migration and Management Services, enabling businesses to transition effectively into the digital era. Our solutions focus on modernizing IT operations to reduce costs, enhance operational efficiency, and improve IT infrastructure performance. By leveraging cost analytics, governance policies, and automation,...
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Fintech Service Payments
2 weeks ago
Johannesburg, South Africa MoMo from MTN Full timeA leading fintech company in Johannesburg is seeking a Manager for Service Payment Solutions & Partnerships. The role involves developing payment use cases, managing strategic partnerships, and ensuring operational delivery within the Fintech sector. Ideal candidates will have extensive experience in Fintech, a strong understanding of payments, and the...
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Project Delivery Manager, Fintech
4 weeks ago
Johannesburg, South Africa Optasia Full timeOverview Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience. Since company’s inception, over a...
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Project Delivery Manager, Fintech
19 hours ago
Johannesburg, Gauteng, South Africa Optasia Full timeOptasiais a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience.Since company's inception, over a decade ago,...
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Fintech Payments
3 hours ago
Johannesburg, South Africa Momo From Mtn Full timeA leading fintech company in Johannesburg is looking for a Manager for Service Payment Solutions & Partnerships. The successful candidate will develop payment use cases, manage strategic partnerships, and ensure operational delivery in the Fintech sector. Extensive experience in Fintech and a strong understanding of payments are required to drive innovative...
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Fintech Product Marketing Manager
2 days ago
Johannesburg, South Africa Apex Group Ltd Full timeA global financial services provider in Johannesburg is seeking a Product Marketing Manager to lead the go-to-market strategy for fintech solutions. The role involves close collaboration with product owners and marketing teams to ensure effective positioning and messaging. Ideal candidates will have 3-5 years of B2B product marketing experience in a SaaS or...
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Service Delivery Manager
6 days ago
Johannesburg, South Africa SavageOne Pty Ltd Full timeJob Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key...
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Service Delivery Manager
5 days ago
Johannesburg, South Africa NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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IT Services Delivery Manager
1 week ago
Johannesburg, South Africa Carlysle Human Capital Full timeAble to coach and develop team members in implementing service management standards and processes. - ** 5+ years' experience of managing Software Service Delivery teams**: - Experience of pragmatic implementation of the ITIL framework in a similar sized organisation - Software Development Project Management - Evidence of a strong technical experience in...
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Service Delivery Manager
5 days ago
Johannesburg, Gauteng, South Africa SavageOne Pty Full time R1 200 000 - R2 400 000 per yearJob Overview:We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes.Key...