It Knowledge And Content Specialist
3 weeks ago
Duties & Responsibilities Develop and maintain a knowledge base including technical documentation, user manuals, and best practices. Ensure proper version control and naming conventions. Produce clear and user-friendly release notes and product guides as well as instructional videos and multimedia content. Facilitate internal training sessions. Design and deliver new employee onboarding programs. Develop training materials and resources tailored to specific roles and learning objectives. Identify and lead projects to enhance knowledge sharing, such as the creation of an online how-to portal. Incorporate feedback from stakeholders to improve documentation and training resources. Stay abreast of industry best practices for knowledge dissemination and apply these to internal processes. Provide subject matter expertise on their software platform to internal teams. Offer guidance and support on documentation standards and best practices. Respond to technical inquiries and support requests in a timely and accurate manner. Desired Experience & Qualification Bachelor's degree in a relevant field or equivalent practical experience. Minimum of 5 years' experience in a content / knowledge management role with experience in a SaaS environment. Demonstrated experience in technical writing, documentation management, and software training. Proficiency in content creation tools and platforms, including video editing software. Strong project management skills. Knowledge of the telematics environment would be advantageous. A proactive and adaptable mindset, with a commitment to continuous learning and improvement. Strong communication skills (written, verbal and presentation). Ability to demonstrate high levels of professionalism, customer service and leadership. Ability to deal with ambiguity. Strong teamwork and collaboration skills. Results driven, "can do" attitude and resilience. Strong delivery management and organisational skills. Ability to prioritise and effectively manage many tasks at the same time. #J-18808-Ljbffr
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Knowledge & Content Specialist
6 days ago
Cape Town, South Africa Communicate IT Full timeKnowledge and Content Manager Reference: CTI -CAF-1 Are you a master of knowledge organization and content creation? Are you passionate about curating information and delivering it to the world in an engaging and impactful way? If so, we have an exciting opportunity for you to shine as our client’s Knowledge and Content Manager! Duties & Responsibilities...
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IT Knowledge and Content Manager
1 week ago
Cape Town, South Africa Helen Lucre Resourcing Pty Ltd Full time**Location**: Cape Town **Remuneration**: Market related **HLR Reference #**:HLR7959 **Environment**: International Company with Cape Town office. Company is an industry leader in its specialists area of supply SAAS to Clients in 100 countries **Pur**pose of the role**: - Develop and maintain a knowledge base including technical documentation, user...
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Ecommerce Content Specialist
17 hours ago
Cape Town, South Africa Lexdan Select Full timeLexdan is assisting a company in the E-Commerce sector with their search for an Ecommerce Content Specialist, based in Cape Town **Requirements**: - 1+ years of proven work experience in a designer role - Degree in Design (Digital/ Graphic) - Content Creation & editing skills using the Adobe Suite, Canva, and other design tools - SEO knowledge
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E-commerce Content Specialist
17 hours ago
Cape Town, South Africa Finovate Full timeOur client is looking for an **e-Commerce Content Specialist** **to join their team in the **Cape Town area.** Our client is a bunch of young e-Commerce experts with a mission to make the world’s most loved products universally accessible. Since 2016 they have been pivotal in leveraging business partnerships to share their passion for product innovation...
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IT Knowledge and Content Specialist
6 days ago
Cape Town, South Africa Helen Lucre Resourcing (Pty) Ltd. Full timeDuties & Responsibilities • Develop and maintain a knowledge base including technical documentation, user manuals, and best practices.• Ensure proper version control and naming conventions.• Produce clear and user-friendly release notes and product guides as well as instructional videos and multimedia content.• Facilitate internal training...
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SEO and Content Specialist
6 days ago
Cape Town, Western Cape, South Africa IQbusiness South Africa Full time R400 000 - R800 000 per yeariqbusiness is seeking to employ an SEO and Content Specialist on a 12-month contract to collaborate with an international client from our offices in Welgemoed, Cape Town, Northern Suburbs. This is a hybrid role (3 days on-site; 2 days WFH).This role combines technical SEO implementation with engaging content creation, ensuring a strong and cohesive digital...
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Content Specialist
3 weeks ago
Cape Town, South Africa Charm Recruit Full timeMy client is looking to hire a Content Specialist, to lead and execute content across their marketing portfolio. This person will be responsible for transforming podcast content, brand assets, and emerging trends into engaging, platform-specific campaigns. This role is perfect for someone who thrives in both strategic planning and hands-on execution. You...
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Content Marketing Specialist @ Cocoroco
2 weeks ago
Cape Town, South Africa 5CA Full time**Impact**: We've seen how much talent is out there in the world. Talent that hasn't been able to showcase what they can do. Often, only because of their background or their location. On the other hand, we see businesses struggling to find talent. Part of growing a business entails offering customer support in multiple languages. We believe the War on Talent...
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Cape Town, South Africa SAS Security Full timeMarketing, social, media and content specialist. Remote, half day established cleaning and security company seeks a half day digital marketing social media and content specialist to manage their digital marketing social media and content. You will need to understand SEO and metrics. **Job Type**: Part-time **Salary**: R7 000,00 - R8 000,00 per...
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Content Marketing Specialist
4 weeks ago
Cape Town, South Africa Mass Markets Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail,...