Client Care Manager: Lead High-Impact Call Center Teams

**Job Description**: Posted Monday, July 14, 2025, 11:00 PM **Advanced Call Center Technologies** - Job Description **Trainer** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** - Under the general direction of the Director of Training & Quality, facilitates company...

A leading off-grid solar energy company in Johannesburg is seeking a Call Center Team Manager to coach and motivate call center representatives. The role involves managing daily operations, conducting quality assessments, and ensuring training programs are in place. The ideal candidate has a Bachelor’s degree, at least 3 years of team management...

Lead Call Center & Screening SpecialistOverviewWe are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting...

Lead Call Center & Screening SpecialistOverviewWe are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting...

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers Key roles - Manage large amounts of inbound and outbound calls in a timely manner - Overseeing a team of junior customer service representatives who with supervision from the customer care representative help to bring...

**Lead Call Center & Screening Specialist**: **Overview**: We are seeking an experienced and motivated Lead Call Center & Screening Specialist to oversee the daily operations of our growing call center and intake/screening team. In this leadership role, you will ensure staff are managing time effectively, delivering high-quality client interactions, and...

**Job description** **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive...

Job Overview **Date Posted**: Posted 17 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Client Care Team Lead **Salary Type**: Market Related **Education Level**: Certificate **Job Level**: Senior **Required Experience**: 3 - 5 Years Client Care Team Lead - Johannesburg A Client Care Team Lead (Outbound) job vacancy is currently...

Team Manager – Call Center Operations Sun King • Johannesburg Job description Description Location: Johannesburg, South Africa About the role: We are searching for a dedicated, Call Center Team Manager who can coach and motivate call centre representatives as they receive calls from and to clients, and conduct quality assessment of our calls and all...