Executive : Ecosystem Management

FOR INTERNAL APPLICATIONS ONLY - PLEASE DO NOT SHARE WITH EXTERNAL CANDIDATES Role : Executive: Ecosystem Management Department / Division : Go To Market Location : Head Office: IBG, Midrand Reporting to : Chief Revenue Officer (CRO) Interviews for shortlisted candidates will take place, in Midrand, between : 1-3 December 2025 1 Role Purpose To lead the development, activation, and monetisation of Gijima’s digital ecosystem in support of its transition to a platform-based organisation. This role is responsible for establishing a scalable, value-generating network of platform producers, consumers, developers, and partners. The Executive: Ecosystem Management drives strategic co‑creation, cross‑industry engagement, and ecosystem revenue streams by enabling seamless participation, sustained interaction, and innovation across the Gijima platform. This role exists to ensure the ecosystem becomes a competitive advantage—amplifying Gijima’s reach, innovation capacity, and revenue potential. 2 Key Responsibilities Define and operationalise the ecosystem vision and strategy aligned with Gijima’s platform architecture and CRO revenue objectives. Attract, activate, and retain producers (solution providers, developers, content creators) and consumers (customers, end‑users) across sectors. Establish and maintain strategic partnerships with technology providers, channel partners, and corporates. Collaborate with Product and Revenue teams to create monetisation models such as API usage pricing, subscription services, and platform licensing. Build and execute onboarding, engagement, and retention frameworks for ecosystem participants. Enable third‑party developers with documentation, SDKs, sandboxes, and partner engineering support. Measure and optimise performance using KPIs such as active participation, API consumption, transaction volumes, and partner satisfaction. Coordinate cross‑functional execution with Engineering, Marketing, Legal, and Sales teams. Champion platform thinking, network effects, and co‑creation strategies across the organisation. Lead and develop a high‑performance ecosystem management team, including Strategic Partnership and Growth Managers. 3 Key Deliverables A scalable Ecosystem Monetisation Model aligned with CRO revenue targets, outlining clear income streams from transactions, subscriptions, APIs, and co‑licensed services. Gijima’s Ecosystem Playbook: a comprehensive set of engagement models, participation tiers, governance principles, and value exchange frameworks for internal and external partners. A Digital Partner Portal with self‑service onboarding, resources, legal templates, and analytics dashboards for ecosystem participants. Quarterly Ecosystem Health Reports highlighting participant metrics (retention, activity), ecosystem revenue, partner NPS, and platform telemetry insights. Strategic Partner Scorecards co‑developed with top‑tier partners measuring mutual value, revenue share, time‑to‑market, and innovation delivery. Launch and growth of a Developer Community with KPIs for documentation use, SDK downloads, API token generation, and feedback loops. Integration of ecosystem telemetry with platform product teams to inform backlog prioritisation and value‑driven enhancements. A live API Product Catalogue co‑managed with Product and Engineering for third‑party use, co‑branding, and productisation. Cross‑sector Community Activation Events (hackathons, partner forums, co‑creation sprints) scheduled and measured for business impact. Legal, compliance, and operational artefacts covering platform terms of service, partner contracts, IP frameworks, and data‑sharing protocols. 4 Core Competencies Technical / Functional Competencies : Platform business models and ecosystem dynamics Developer and partner relationship management Monetisation strategies (e.g., usage‑based, tiered access) Legal and operational frameworks for external partnerships API platform management, third‑party integration Behavioural Competencies : Collaborative and systems‑based leadership Strategic decision‑making under ambiguity Strong negotiation and stakeholder influence Adaptability in fast‑evolving digital environments Entrepreneurial mindset with growth bias Digital & Platform Competencies : Two‑sided network effects and growth loops Co‑creation and community‑led product models Digital marketplace dynamics Ecosystem data analytics and performance measurement Cloud‑native integration and extensibility models 5 Qualifications & Experience Minimum Qualifications : Bachelor’s Degree in Business, Digital Strategy, Engineering, or related field Preferred Qualifications : MBA or Master’s in Innovation, Platform Strategy, or Ecosystem Leadership Years of Experience : 10+ years in partner ecosystem, business development, or platform strategy, including 5+ years in a leadership capacity Certifications : Relevant certifications in Digital Business Models, Platform Economy, Agile Partnerships (e.g., MIT, INSEAD), beneficial 6 Role Impact and Decision Rights Full accountability for partner ecosystem commercial performance and co‑creation success Budget holder for ecosystem development initiatives, tooling, and events Strategic authority to approve new partnership models and tiers Delegated authority to negotiate ecosystem agreements within pre‑approved commercial thresholds 7 Key Interfaces Internal Interfaces : Chief Revenue Officer Product Management & Innovation Teams Platform Engineering Marketing and Brand Customer Success Digital Strategy Office External Interfaces : Technology partners Developers, ISVs, start‑ups Strategic clients (as co‑creators) Industry alliances and consortiums Platform service providers and marketplaces 8 Measures of Success % of total platform revenue generated via ecosystem participation Growth in active partner participation and platform integrations Number of co‑created services / products launched Ecosystem partner satisfaction (NPS or engagement scores) Achievement of revenue targets for monetised partnerships API usage growth and developer community engagement 9 Additional Notes This is a key revenue‑driving role in Gijima’s platform transition. The incumbent must balance internal enablement with external market‑facing leadership. High visibility role with direct impact on brand, innovation velocity, and platform stickiness. Expected to participate in thought leadership, ecosystem summits, and tech partnerships. #J-18808-Ljbffr