Maintenance Manager

Job Purpose The Maintenance Operations Manager will be responsible for the day to day management and delivery of the maintenance operation, processes and team for the business unit; with the aim of maximising machine, infrastructure and facilities availability and the maintenance and repairs of the buildings; through the planning and implementation of effective maintenance systems aligned to Sun standards; as well as identify, implement, manage and review cost opportunities and manage all capital maintenance projects within the operation. Key Performance Areas Delivered Preventative & Operational Maintenance Plans Understand the maintenance plans, projects and timelines for the property and facilitate the delivery of objectives and milestones Compile a preventative maintenance plan for the 12 month period Benchmark buildings and facilities with leading development trends and make recommendations for the improvement of current processes and standards Identify and investigate new environmental and energy-saving opportunities for the property Conduct risk analyses i.t.o costs vs long term sustainability Manage and allocate people and operational resources Manage staff appearance Monitor health and safety standards in maintenance areas and functioning of equipment and systems Oversee the storage and control of assets; technical stock and parts Align development and maintenance plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property Operational, Building & Infrastructure Management Daily building and grounds walkabouts of the property Co-ordinate building maintenance and repair teams Source contractors for building refurbishments and ensure work is completed to standard and within the budget Plant maintenance and upgrades according to 5-year plan Management of mechanical / electrical / HVAC / building maintenance and repairs in line with 3-; 6- and 12 month preventative maintenance plan Building fabric maintenance, fixtures and fittings repair Mechanical services repair and renewal management Manage the call-out system for emergencies, and alarm-related call-outs Compile and implement Fire safety procedures; fire equipment inspections and compliance Record and resolve internal customer disputes / complaints Project planning and management of development work; building refurbishments, moves and cyclical redecorations (external and internal) management Update building plans / site plan layout thus ensuring building capacity planning & monitoring Operational Asset Management Manages and monitors the recording of assets and operating equipment for the property including breakages, repairs, etc. Maintains records on compliance management Maintains records of usage and licenses Compile and oversee stock control procedures for the arrival, despatch and control of parts to minimise stock loss and account for variances as SOP Stock Valuation Report submitted and reduced in stock loss indicated Oversee and authorise disposal of obsolete stock / supplies as per SOP's Asset Exit procedures are followed for discontinued products and operating equipment Assess and monitor the despatch and delivery of stock within agreed time frames. Compiles reports for stakeholders Delivered Maintenance Projects : Define the scope of the project in collaboration with senior management Determine the resources required to complete the project Determine and confirm the objectives and measures upon which the project will be evaluated at its completion Establish and maintain an approved integrated project plan to guide project implementation and controls throughout the life of the project. Prepare and execute a quality management plan aligned with the QMS that describes the project quality approach and how it will be implemented. Manage the implementation of the project by making key decisions, exercising control, assigning and co-ordinating resources, and placing requirements on authorising and accepting work and delivery of final products as defined in the project plan Prepare for reviews to report on the progress of the project status Develop forms and records to document project activities Maintenance Standards & Governance : Develop, communicate and audit maintenance standards and processes for the property on a regular basis Align practices with new legislative compliance around health, hygiene, safety and the environment Implement sufficient control measures (including systems and processes) & checks within each department to mitigate any financial risk to the business. Conduct weekly walkabouts of all front of house and back of house areas to monitor compliance Drive a waste management culture and ensure all staff are trained. Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these. People Management : Lead and motivate employees and promote positive working relationships, direction and support Lead and oversee departmental communication ensuring employee and management interaction Measure and develop plans to enhance employee engagement Identify and manage training, coaching and development requirements in line with strategic plans, e.g. skills shortages, succession plans, talent management Ensure competent levels of staff meet operational level requirements (right fit for the job) Source and Select talent as per EE plan to build the future food and beverage talent pipeline Performance Manage and coach reporting managers to ensure KPA's are achieved Manage employee relations within the function including monthly meetings with Union - formalised, minuted, issues addressed Budget Management : Manage the following financial processes for the Maintenance operations function including : Develop and manage the budget Cost and expenses management Capex PIP and forecasting Respond to financial reporting for the function Financial reporting on project expenditure and progress Monitor and approve all budgeted project expenditures Assess the impact of deviations on the project and overall programme, and report results to key stakeholders. Evaluate the outcomes of the project as established during the planning phase Stakeholder Relationship Management : Engage with internal customers to understand challenges; issues; development and repair related requirements Provides employees / visitors with updates of electrical, water and other service outages and scheduled shutdowns Engage and manage the performance of suppliers and contractors Engage with management with regards security; health and safety and critical technical breaches or anomalies Communicate plans, objectives and results to complex operational team; maintenance management team and employees Education 2-Year Engineering diploma in either the mechanical or electro technical (heavy current) fields with an academic qualification of at least T3 or N5 or equivalent Trade tested in Electrical or HVAC Experience Minimum of 7 years' experience in maintenance operations, including 3 years' experience in a supervisory or management position Experience in managing contractors / suppliers Experience in resort / complex maintenance is an advantage Work conditions and special requirements : Ability to work shifts that meet operational requirements (including weekends, evenings and public holidays, as required) Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements Skills And Knowledge Core behavioral competencies Deciding Analysing Applying expertise and technology Controlling operations (risk, results and relationships) Leading People Relating (connecting, valuing diversity) Maintaining focus Organizing and Co-ordinating resources Implementing skills (Managing projects, driving results, creating customer experiences, demonstrating integrity and Assuring quality) Emotional maturity Technical / Proficiency competencies : Project management Electrical engineering high and medium voltage distribution systems Mechanical pumps; HVAC, compressed dry air systems, chilled water systems and gas systems Working experience of health & safety management and legislation Environmental management systems and legislation Business and Financial Acumen Proficiency in MS Office & IFS Operational Management Risk management Equity Preference will be given to employees from the designated groups in line with the provisions of the Employmen Equity Act, No. 55 of , SISA internal recruitment policy as well as units employment equity plans. 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