Director, Product Management

Director, Product Management - Cross Border Payments Join to apply for the Director, Product Management - Cross Border Payments role at Mastercard . Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Overview Mastercard’s Transfer Solutions team in EEMEA is driving at scale innovation and growth to meet today’s demands for simple, certain, and secure international and domestic payments by individuals and businesses of all sizes. Transfer Solutions is a portfolio of integrated assets and capabilities designed to service key verticals, customer segments and multiple payment flows. Through simple connectivity means, we enable partners the ability to reach a variety of endpoints—account, card, mobile wallet, or cash payout—nearly anywhere in the world. We are looking for a Director, Product Management, Cross Border Payments as part of the EEMEA Business Development Team, to work with customers—primarily large pan-African Group Banks—to further Mastercard’s strategic and commercial agenda in the region, especially around Cross Border Payments, which includes Low Value B2B / Commercial Payments, P2P Remittances and purpose‑based payments such as Bill Payments, Tuition Payments, Utility, Social Security, etc. The ideal candidate is aware of the African payments landscape and is a known name within circles of Financial Institutions in Africa. They understand the intricate dynamics of how money moves across banks and borders, including correspondent banking, the evolving nature of SWIFT and ISO messaging standards, settlement & funding structures, and can identify gaps and solutionize placing Mastercard assets in the mix with customers. The person holds subject‑matter expertise to hold conversations with banking leaders across Transaction Banking, Treasury, Retail, or Payment System Design and drive desired commercial outcomes for the company. Role This is a pre‑sales solutioning role where you will work with new prospects and existing clients to provide commercial and technical solutions, driving the sale and launch of Mastercard’s Cross Border Payments asset to large pan‑African banks. Own the sales solutioning cycle end‑to‑end when working with large/multi‑market prospects, positioning Mastercard’s Cross‑Border Payments assets as a standalone deal or as part of a clubbed multi‑product engagement. Partner with MA Account Management and in‑country Cross‑Border Sales teams during the sales and/or implementation cycle with a customer, providing deep subject‑matter expertise required for opportunity conversion. Accountable for successful conversion of the opportunity cycle—owning the commercial and technical solution while counterpart teams own the relationship and revenue realization. Alternatively, lead the complete sales and GTM efforts within assigned territories and accounts, including relationship and full‑scale P&L responsibilities. Sell internal concepts within the company at an account/country level to drive conversion, responsible for driving market adoption of Mastercard’s cross‑border solutions in partnership with cluster teams. Communicate product capabilities to markets and clients, working with various teams within the organization to bring them to life. Develop and maintain strong working relationships, working closely with cross‑functional teams across the organization to drive the Transfer Solutions agenda. All About You Have worked in product management roles within cross‑border payments processing teams of large transaction banks focused on Africa. Alternatively, have worked in a sales solutioning role within the cross‑border payments industry or market infrastructure providers, preferably in Africa. Understand NOSTRO pricing and Africa‑specific challenges of currency control, correspondent de‑risking, etc. Understand SWIFT, RTGS, ACH, and emerging multi‑lateral payment schemes and their structures in Africa; knowledge of alternate technical architectures is a big plus. Have firsthand experience with the business and sales lifecycle of products and offerings, including prospecting, conversion funnel, launch, and P&L responsibilities. Known face in the markets, with existing relationships and credibility to hold deep subject‑matter conversations on the topics. You enjoy learning new things and can pick up concepts quickly, connecting the dots independently without extensive formal training. Demonstrated success working with stakeholders across other business units, functions, and markets in support of cross‑functional projects or programs. Corporate Security Responsibility Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority Level Director Employment Type Full‑time Job Function Product Management and Marketing Industries Financial Services IT Services and IT Consulting Technology, Information and Internet #J-18808-Ljbffr