Client Success Expert
2 days ago
At Infotelligent ,we help companies scale their growth. We are a B2B data start-up building best-in-class buyer intelligence platform rooted in machine learning and backed by serious human genius. We believe the current B2B data landscape lacks innovation, and we are poised to change that. Funded by some of the fastest-growing B2B companies in the U.S., we have ambitious goals. We value ingenuity, creativity, and out-of-the-box thinking, and we expect to walk the path to our goals with like-minded individuals. As such, if you are an independent self-starter who takes initiative, we want to meet you. Infotelligent is an exciting company where you will learn to be a world-class sales professional – we are expanding our sales team to fuel our growth. Job Description Establish a trusted, strategic advisor relationship with assigned customers and drive continued value, customer satisfaction, encouraging retention and growth Be an advocate for client feature requests and work cross-functionally with our Product team to help move projects forward Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment Work closely with the Sales team as they close new business and hand over new customers and trials for onboarding Onboard new clients, proactively reach out to existing clients to improve user engagement, conduct quarterly/annual business reviews, and have renewal/termination conversations with clients Assist existing clients with their questions and needs and coordinate this process with other involved teams Build Knowledge Base to help customers drive value from Infotelligent products Track and report on key metrics for Customer Adoption and Success Qualifications Possesses strong communication, interpersonal, and organizational skills Is customer-centric and has empathy towards customers and their needs Can think creatively and is not afraid to challenge the status quo Is independent and has a problem solving plus get-it-done attitude Previous experience in customer service positions (2+ years) Additional Information WORKING HOURS: 9 AM - 6 PM in the EST time zone #J-18808-Ljbffr
-
Client Success Expert
1 week ago
Johannesburg, South Africa Infotelligent Full timeCompany Description At **Infotelligent**,** **we help companies scale their growth. We are a B2B data start-up building best-in-class buyer intelligence platform rooted in machine learning and backed by serious human genius. We believe the current B2B data landscape lacks innovation, and we are poised to change that. Funded by some of the fastest-growing...
-
Client Success Manager
2 days ago
Johannesburg, Gauteng, South Africa Visa Full time R800 000 - R1 200 000 per yearVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...
-
Client Success Manager
2 days ago
Johannesburg, Gauteng, South Africa Visa Full time R1 500 000 - R2 500 000 per yearCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Consultant, Client Success
12 hours ago
Johannesburg, Gauteng, South Africa Visa Full time R12 000 - R120 000 per yearCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Client Success Manager
1 week ago
Johannesburg, South Africa Want to Sell Now Full time**Job Summary**: The Customer Success Manager (CSM) plays a pivotal role in ensuring a smooth and seamless journey for sellers. As the main liaison between our acquisitions and dispositions teams, you will provide expert guidance from contract signing to listing readiness, ensuring a high level of trust and communication throughout the process. You’ll be...
-
Consultant, Client Success
4 days ago
Johannesburg, South Africa Visa Inc. Full timeSupport and/or oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. Ensure Client operational goals and success metrics for their overall Visa product...
-
Consultant, Client Success
19 hours ago
Johannesburg, South Africa Visa Full timeThe Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new...
-
Client Success Specialist
1 week ago
Johannesburg, South Africa B-Sure Full timeJob Overview **Date Posted**: Posted 5 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Client Success Specialist **Salary**: R15,000 - R24,000 **Salary Type**: Negotiable **Education Level**: Diploma **Job Level**: Intermediate **Required Experience**: 1 - 3 Years Client Success Specialist - Johannesburg A Client Success Specialist job...
-
Consultant, Client Success
19 hours ago
Johannesburg, South Africa Visa Full time**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Consultant, Client Success
2 weeks ago
Johannesburg, South Africa Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
