UK SaaS Retention Specialist – Customer Success

About the job Customer Success - Retention Specialist Customer Success - Retention Specialist Location: Cape TownSalary: R25,000 R33,000 per month About the Role We are seeking a highly driven and experienced Customer Success - Retention Specialist to join our growing team in Cape Town. In this role, you will be responsible for retaining and re-engaging...

Salary: R25,000 R33,000 per month About the RoleWe are seeking a highly driven and experienced Customer Success - Retention Specialist to join our growing team in Cape Town. In this role, you will be responsible for retaining and re-engaging UK-based clients within the hair, beauty, wellness, and personal care sectors. Your mission is to reduce churn, deepen...

Salary: R25,000 R33,000 per month About the Role We are seeking a highly driven and experienced Customer Success - Retention Specialist to join our growing team in Cape Town. In this role, you will be responsible for retaining and re-engaging UK-based clients within the hair, beauty, wellness, and personal care sectors. Your mission is to reduce churn,...

Job Title: Customer Success ManagerLocation: Cape Town CBD (Foreshore CBD)Company: UK Healthcare SAAS providerWorking Hours: 09:00 5:30 (UK )About Us: Our client is an innovative platform dedicated to enhancing user experience through exceptional services. Our focus on customer satisfaction drives everything we do, and we aim to build strong, lasting...

**Key purpose of the role** amplify5 is opening a world of new possibilities as we grow our client relationships and campaigns, and as we do so, another exciting opportunity to join our team as an Onboarding Specialist has arisen. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, innovative environment, we...

**Job Title**: Customer Success Specialist **Hours**: Monday-Friday 14:00-22:30//15:00-23:30 **Location**: Cape Town, Tyger Valley **Working Pattern**: Hybrid At Resume Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in...

We are a rapidly growing tech SaaS company looking for an experienced Learning Management System Customer Success Specialist to join our team. We provide LMS services as a SaaS solution. Our Clients are corporates who use our services for internal staff training. We're a leading South African LMS with a large focus on using AI to assist our clients. We're...

Our client is looking for **Customer Success Manager** to join their team in **Stellenbosch,** Western Cape. **About the role**: During the onboarding phase of the client journey, the CSM is responsible for the effective handover from sales, understanding the customer’s contract with the company, their business challenges and scope of implementation. The...

A growing beauty and wellness tech company in Cape Town seeks an Italian-Speaking Customer Services Representative. The role involves managing live chat support for individual users and business clients in the UK market. Ideal candidates should have at least 2 years in B2B sales or client support, excellent communication skills in Italian and English, and...

**About eKomi Group** **Role Overview** We're seeking senior, full-stack Customer Success Managers to own client relationships, drive conversions, and scale success across our portfolio. You'll start hands-on: converting sign-ups from campaigns (e.g., Google Ads, Reddit), reactivating churned/inactive clients, upgrading existing ones, and securing...