Food & Beverage Manager Protea Hotel Fire & Ice by Marriott, Menlyn Pretoria

2 weeks ago

Pretoria, South Africa Marriott Hotels Resorts Full time

Description Department: Food & BeverageReports To: General ManagerLocation: Protea Hotel Fire & Ice by Marriott, Menlyn Pretoria Job Summary: The Food and Beverage Manager is responsible for overseeing all F&B operations within the hotel, ensuring the highest standards of service, quality, and guest satisfaction. This role involves strategic planning, team leadership, cost control, and maintaining compliance with health and safety regulations. Key Responsibilities Operational Management: Oversee daily operations of all F&B outlets (restaurant, bar, room service, banquets, etc.) and ensure consistent delivery of exceptional guest service; monitor and maintain quality standards in food preparation and presentation. Financial Management: Develop and manage departmental budgets, monitor food and beverage costs, labor costs, and profitability, implement cost control measures and inventory management. Team Leadership: Recruit, train, and supervise F&B staff; conduct performance evaluations and provide coaching; foster a positive and productive work environment. Guest Experience: Handle guest complaints and feedback professionally; ensure guest satisfaction through personalized service and attention to detail. Compliance & Safety: Ensure compliance with health, safety, and hygiene regulations; maintain proper licensing and certifications for food and alcohol service. Strategic Planning: Develop and implement F&B strategies aligned with hotel goals; plan and execute promotional events and seasonal menus; collaborate with chefs and marketing teams to enhance offerings. Qualifications Diploma or degree in Hospitality Management or related field. Minimum 3–5 years of experience in a similar role within a hotel or resort. Strong leadership, communication, and interpersonal skills. Excellent knowledge of food and beverage trends and operations. Proficiency in F&B management systems (e.g., Micros, POS systems). Budgeting and financial acumen. Key Competencies Guest-focused mindset Strong organizational and multitasking abilities Attention to detail Problem-solving and decision‑making skills Ability to work under pressure and in a fast‑paced environment At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. #J-18808-Ljbffr

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