Human Resources Officer

2 days ago


Cape Town, South Africa HGS Full time

Human Resources Officer – Cape Town, Western Cape, South Africa Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with more than four decades of experience. Our customer‑obsessed ethos and pioneering approach place digital solutions at the core of our operations. We are harnessing the digital era to revolutionise customer experiences and provide our clients with a competitive advantage. About The Role Are you passionate about people and compliance, with a knack for building strong workplace relationships? As an HR Officer, you will be the backbone of our Human Resources function, ensuring smooth operations and a positive employee experience in a fast‑paced Contact Centre environment. You will manage everything from recruitment and onboarding to employee relations and statutory reporting. As the trusted advisor, you will guide managers and employees through HR policies, labour law compliance, and disciplinary processes while driving initiatives that boost engagement and retention. If you thrive on variety and want to make a real impact on organisational culture, this is the role for you. HGS Champions a Coaching Culture HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration. Why Choose Us? HGS is a global leader in customer experience management. With over 18,000 employees in nine countries, our mission is to help our clients remain competitive by providing exceptional experiences. Powered by a people‑first philosophy and a track record of serving more than 1,100 of the world’s leading brands, HGS is the perfect place to build your future Benefits Competitive salary and shift allowance Annual leave entitlement: 17 days upon commencement, and 20 days after 2 years Medical and/or retirement allowance (company contribution) Life and funeral cover (company contribution) Career advancement in a fast‑growing organisation People‑focused environment where you’ll make lifetime connections and friendships What We Are Looking For Experience in HR within a Contact Centre or BPO environment supporting 250+ employees Confidence navigating South African labour laws and handling disciplinary processes, including CCMA Ability to manage multiple priorities in a fast‑paced setting while maintaining accuracy and confidentiality Strong interpersonal skills to engage effectively with employees and managers at all levels Relevant HR qualification or certification Requirements Demonstrated experience in a BPO/Contact Centre environment Bachelor’s degree or HR‑related certification Problem‑solving and attention to detail Strong knowledge of HR policies Must be based in Cape Town, as this is an on‑site role If this sounds like you, and you’re ready to help shape a compliant, engaging, and inclusive workplace on site in Cape Town, we’d love to hear from you. Referrals increase your chances of interviewing at HGS by 2x. #J-18808-Ljbffr



  • Cape Town, South Africa Pepperclub Hotel Full time

    **POSITION: HUMAN RESOURCE OFFICER** **REPORTS TO: HR Manager** As an HR Officer at the Pepperclub Hotel, you’ll support the HR function that drives extraordinary results behind the scenes to ensure our employees enjoy just as many memorable moments as our guests. Whether it’s human resources strategy, recruitment, or learning and development, you...


  • Cape Town, South Africa Lazar Civil Engineering Full time

    We are seeking a proactive and motivated Human Resources Officer to join our dynamic HR team. This post offers a unique opportunity to gain practical experience in various HR functions, including recruitment, employee relations, training and development, and HR administration. - Support the onboarding process for new hires, ensuring a smooth and positive...


  • Cape Town, South Africa Persona Staff Full time

    Requirements:  3 Years related Human Resources experience. B-Com in Human Resources Management.  Sound understanding of applicable legislation including but not limited to LRA, BCEA, EE, SDL, OHSA & MIBCO stipulations.  Have in-depth knowledge of all aspects of Human Resources Management principles, best practices and procedures The ability to...


  • Cape Town, South Africa Initiate international Full time

    A global provide in the Healthcare sector has an amazing career opportunity for a **Human Resources Officer** to join their team in **Cape Town**. As a key member of our HR team, you’ll be responsible for supporting the development and implementation of their human resources strategies and programs. If you’re an experienced HR professional with a passion...

  • Human Resource

    3 weeks ago


    Cape Town, South Africa Seriti Resources Full time

    Join to apply for the Human Resource & Talent Administrator role at Seriti Resources Location: Cape Town, Western Cape, South Africa Seniority level: Entry level | Employment type: Full-time | Job function: Human Resources Key Responsibilities Bursary and Scholarship Programme Administration Coordinate and manage all bursary and scholarship programmes across...


  • Cape Town, South Africa Metal Company Pty Ltd Full time

    Are you ready to embark on a rewarding journey in human resources management? We are excited to announce an opportunity for a talented and passionate individual to join our team as a Human Resources Officer. If you have a genuine interest in fostering a positive work environment, supporting employee development, and ensuring compliance with HR practices, we...


  • Cape Town, South Africa Webhelp Full time

    Are you a people’s person, a problem solver and solutions finder? Are you a confident decision maker, priding yourself on setting high and fair standards to live by? - If this sounds like you, this opportunity could be the perfect opportunity to expand your career and join our Cape Town team as a Human Resource Officer. - Your role will be to guide and...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23092142 **Job Category** Human Resources **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Key duties and responsibilities**: **Learning and Development**: -...

  • Human Resource

    3 weeks ago


    Cape Town, South Africa Seriti Resources Full time

    The Role To provide comprehensive administrative and coordination support across Human Resources (HR) and Talent Development functions. This includes managing bursary and scholarship programmes, coordinating training and learning initiatives, maintaining accurate talent and organisational data, and supporting statutory and company reporting requirements. The...


  • Cape Town, South Africa Lewis Stores (PTY) Ltd Full time

    We are seeking a suitably qualified Human Resource Officer to support HR Metrics and Organizational Development initiatives. This role will be based at our Head office in Woodstock. This role will specifically focus on HR Data Metrics and Organizational Development initiatives. It will support the collection, analyzing and interpretation of HR data to...