Onboarding Sales Agent

1 week ago

Cape Town, South Africa Complyxpert (PTY) Ltd Full time

2 days ago Be among the first 25 applicants We are a leading CFD trading company, providing top-tier trading solutions to clients worldwide. Our mission is to empower traders with cutting-edge technology, education, and market access. Sales Development Representative (SDR) You will play a crucial role in our sales team by identifying, engaging, and converting potential clients into active traders. As the first point of contact for individuals interested in our trading services, you will provide essential information about our platform, trading opportunities, and the advantages of CFD trading. Responsibilities Reach out to warm leads, educate clients on account setup, and assist with registration and funding. Build strong relationships, address concerns, and ensure a seamless onboarding experience. Collaborate with sales and support teams to enhance conversion rates and maintain customer satisfaction. Achieve daily, weekly, and monthly first‑time deposit (FTD) targets and meet required call activity metrics. Gather accurate customer feedback and report insights to the success management team. Qualifications and Skills Matric or equivalent. 2+ years in a high‑performing sales, finance, or call‑centre environment. 1‑year online trading experience is advantageous. Strong interpersonal, communication, and negotiation skills. Results‑oriented with a proven ability to meet and exceed targets. Excellent problem‑solving, risk‑mitigation, and business‑critical thinking. Knowledge of trading platforms, CRM software, and sales tracking. Ability to work in a fast‑paced, high‑performing team and adapt to a dynamic environment. Strong organizational skills and meticulous attention to detail. Benefits Medical Aid with Discovery (100% contribution) Gap Cover with Turnberry (100% contribution) Group Risk Benefits (100% contribution) Breakfast, lunch, and snack provided. On‑site barista and parking. Refreshments. Seniority Level Entry level Employment Type Full‑time Job Function IT Services and IT Consulting Location Cape Town, Western Cape, South Africa #J-18808-Ljbffr

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