Network Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking to hire a Network Technician to join our growing team within the Infrastructure Delivery team. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success. Key job responsibilities The Network Technician works closely with their teammates and Technical Project Managers to deliver scaling projects following and being active part for both the Cabling Installation and the Deployment phase, respecting deadlines and Team service level agreements (SLA's). SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture. Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) and Ability to work off of a ladder and work in confined spaces. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications Experience with computer hardware troubleshooting and repair Experience in networking High school or equivalent diploma Preferred Qualifications 1+ years of Linux troubleshooting, such as, firmware flashes, and bios configuration experience Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr