CX Service Quality

2 weeks ago


Cape Town, South Africa Sanlam Full time

A leading insurance company located in Cape Town is looking for a Service Quality Analyst (CX) to improve customer experience across all channels. The role includes operational excellence, identifying barriers, and conducting root cause analysis to ensure client satisfaction. Candidates should have 3-5 years of customer service experience in a contact center environment and a completed Matric. This position offers an opportunity for impactful work in a dynamic team.#J-18808-Ljbffr



  • Cape Town, South Africa Sanlam Full time

    Service Quality Analyst (CX) – CPT Join to apply for the Service Quality Analyst (CX) – CPT role at Sanlam An exciting permanent opportunity has become available within Santam Client Solutions, Direct for a Service Quality Analyst (CX) to join the team. The successful incumbent will be based at our offices in Tygervalley, Cape Town. What will you do?...


  • Cape Town, South Africa Sanlam Full time

    The role An exciting permanent opportunity has become available within Santam Client Solutions, Direct for a Service Quality Analyst (CX) to join the team. The successful incumbent will be based at our offices in Tygervalley, Cape Town. What will you do? Santam Direct is seeking a dynamic individual to drive operational excellence and enhance customer...


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