Fine-dining Restaurant Manager

4 weeks ago

Stellenbosch, South Africa IntelliStaff Full time

Requirements:Fine Dining Expertise : Proven experience in managing a fine dining restaurant, with a deep understanding of service excellence and luxury guest experiences. Silver Service Knowledge : Advanced knowledge and application of classical silver service techniques, ensuring consistency in guest experience. Wine & Beverage Expertise : Extensive wine knowledge (preferably WSET Level 2/3 or equivalent), with strong understanding of wine pairing, wine service, and cellar management. In-depth cocktail and mixology knowledge to complement the beverage offering. Leadership & Training : Strong interpersonal and coaching skills, with the ability to train, mentor, and upskill staff to consistently deliver elevated service standards. Guest Experience : Ability to anticipate and personalize guest needs, creating memorable dining moments while handling high-profile clientele with discretion and professionalism. Operational Excellence : Skilled in reservations management, table allocations, and pacing of service to enhance the overall dining flow. Attention to Detail : Keen eye for table presentation, mise en place, and ambiance (lighting, music, décor) in line with fine dining standards. Menu Knowledge : Comprehensive understanding of menu items, including ingredients, cooking techniques, and provenance, to confidently guide both staff and guests. Financial Acumen : Experience with budgeting, stock control, cost management, and achieving revenue targets while maintaining quality. Compliance & Standards : Strong knowledge of health, safety, and food hygiene regulations, with the ability to enforce fine dining etiquette and international service standards. Communication & Language : Excellent communication skills, with the ability to converse confidently with international guests. (Additional language skills a plus.) Flexibility & Professionalism : Calm under pressure, well-presented, and adaptable to the demands of a dynamic fine dining environment. If youre a hospitality professional with a passion for fine dining and wine, we would love to hear from you. Join us in delivering unforgettable experiences in one of the most iconic wine regions in the world.

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