Icx Customer Experience Consultant
5 days ago
Job title : ICX Customer Experience Consultant Job Location : Western Cape, Cape TownDeadline : November 28, Manage the end-to-end shipment process for small / mid-sized customers (Essential Services Customers) in compliance with all company procedures. Ensure timely and effective resolution of customer issues by engaging relevant internal stakeholders. Handle a customer portfolio and perform financial situation follow-up, as well as overall business customer business knowledge. Execute all assigned tasks efficiently and with a responsibility and open mindset for changes and adjustments. Respond promptly to daily emails and calls (external / internal) and provide excellent customer service. Coordinate ocean shipments and logistics while processing all needed work. Build strong relationships with all stakeholders, including offshore GSC teams, to deliver a positive customer experience and ensure a smooth execution of the end-to-end shipment life cycle. Work closely with customers and internal teams to ensure a smooth execution of the end-to-end shipment life cycle. Demonstrate problem-solving and critical thinking skills, as well as excellent interpersonal and communication skills. Energetic, well-organized, self-initiated, and good coordination skills are a must. WHO WE ARE LOOKING FOR : Someone with : 3 to 5 years' relevant experience in shipping, clearing, freight forwarding or logistics Strong knowledge of supply chain operations and customer service excellence Proven stakeholder management and communication capabilities Analytical, organized, and digitally savvy Able to operate under pressure and manage competing priorities Execution-oriented with a cost-conscious mindset #J-18808-Ljbffr
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Icx Customer Experience Consultant
2 weeks ago
Cape Town, South Africa A.P. Moller - Maersk Full timeOverview ICX Customer Experience Consultant Join to apply for the ICX Customer Experience Consultant role at A.P. Moller - Maersk Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Cape Town, South...
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ICX Customer Experience Lead
5 days ago
Cape Town, South Africa Maersk Line Full timeA leading shipping company in Cape Town is seeking an ICX Customer Experience Consultant to manage the end-to-end shipment process and ensure excellent customer service. The role requires 3 to 5 years of experience in logistics and a strong ability to resolve customer issues efficiently. The ideal candidate will demonstrate strong analytical and...
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ICX Customer Experience Consultant
1 week ago
Cape Town, Western Cape, South Africa A.P. Møller - Maersk AS Full time R80 000 - R120 000 per yearWould you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Cape Town, South Africa.WHAT WE OFFER: When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse,...
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End-to-End Logistics CX Consultant
2 weeks ago
Cape Town, South Africa A.P. Moller - Maersk Full timeA global shipping company is seeking an ICX Customer Experience Consultant in Cape Town. This role involves managing the shipment process for small/mid-sized customers, ensuring excellent service and communication. The ideal candidate has 3 to 5 years' experience in logistics, strong analytical and problem-solving skills, and the ability to handle multiple...
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Cape Town, South Africa EXL Full timeSenior - Customer Experience Consultant - Customer Care Voice - Customer Experience EXL Cape Town, Western Cape, South Africa Highly experienced Customer Experience (CX) Design Manager to lead and shape our customer experience strategy. In this role, you manage a team of CX designers and work closely with senior stakeholders to develop and execute strategies...
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Cape Town, South Africa Group Function Full timeOpportunity **Customer Experience Consultant (JL2)** Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Durban, South Africa. **WHAT WE OFFER**: When you join Maersk, you’ll find that the world...
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Sales Consultant
1 week ago
Cape Town, South Africa CSX Customer Services (Pty) Ltd. Full time**Sales Consultant** New positions opening: Cape Town - Western Cape **Position Summary** The Sales Consultant is responsible for achieving sales in an assigned territory. You will be responsible for proactively selling Peleman document binding, branding and presentation solutions. Thanks to over 30 years of research, development and worldwide client...
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Cape Town, South Africa iStore South Africa Full timeA leading technology retailer in Cape Town is seeking a Sales Consultant to maximize sales opportunities and provide exceptional customer service. Candidates should have a Matric certificate and at least 1 year of retail experience, along with a passion for Apple products. The position involves engaging with customers to enhance their experience with Apple...
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Customer Consultant
2 weeks ago
Cape Town, South Africa Caterlink Full timeWe are looking to hire a mature and attentive customer consultant that fosters relationships with clients and attends to their product and service needs. Ability to learn products and offer valuable and insightful information to the customer. In person visits and through other communication channels, gain & retain clients. We are looking for an honest...
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Customer Experience Team Lead
9 hours ago
Cape Town, South Africa Zeal HR Full time**Job Title**:Customer Experience Team Lead **Introduction** Our client is looking for their next team member to join their successful business and grow, grow, grow. **What do **they want**: - A dynamic driven Customer Experience Team Leader that will oversee a team of consultants that deal with customer inquiries on behalf of the business. - You will...
