Branch Advisor

2 days ago

Cape Town, South Africa FirstRand Namibia Limited Full time

Branch Advisor page is loaded## Branch Advisorlocations: Cape Towntime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 7, 2025 (5 days left to apply)job requisition id: R43627# **Job Description**Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.**Hello Future Branch Advisor**Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.As part of our team in **FNB Points of Presence**, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.**Are you someone who can:*** Build and maintain strong relationships with clients.* Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.* Educate customers to the correct Banking platform aligned with their needs.* Analyze customer data and recommend tailored solutions.* Achieve sales results by providing contextual and integrated financial solutions to customers.* Conduct yourself in an ethical manner.* Takes accountability for own performance, personal and career development.* Show empathy with customers.* Stay updated on industry trends and product knowledge.**You will be an ideal candidate if you possess the following:*** A completed financial related qualification (NQF5 or higher)* 1-2 years’ experience in Client Services Support and delivery**You will have access to:*** Opportunities to build relationships as part of a dynamic team.* A challenging working environment* Personal and professional growth* Opportunities to have an impact in a local market as a brand ambassador.**You can be a match if you are:*** Customer Centric.* Enjoy solving problems.* Persuasive selling skills* Able to understand rules in a regulated environment.* Agile and Flexible* Strong communication and interpersonal skills* Have a results-driven attitude with a passion for exceeding targets.* Have excellent Organisational skills and attention to detail.# # ****Job Details****# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/12/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .#J-18808-Ljbffr

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