Quality Assurance and Support Analyst
4 weeks ago
Key Responsibilities: Conduct thorough testing of software applications to identify defects and ensure compliance with quality standards. Develop and execute test plans, test cases, and test scripts for both manual and automated testing. Collaborate with development teams to understand requirements and provide feedback on software functionality. Analyze and document defects, track their status, and ensure its timely resolution. Assist in the troubleshooting and resolution of customer support inquiries related to software functionality. Provide training and support to end-users, ensuring they can effectively utilize our software solutions. Contribute to the continuous improvement of QA processes and support workflows. Qualifications: Bachelors Degree in Computer Science, Information Technology, or a related field. 2 years of experience in quality assurance and software support. Strong knowledge of QA methodologies and testing tools. Excellent analytical and problem-solving skills. Strong attention to detail and commitment to delivering high-quality results. Effective communication skills and ability to work collaboratively in a team environment. Familiarity with customer support software and ticketing systems is a plus. Apply now For more IT jobs, please visit If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/position. For more information contact: Reinie Du Preez Senior Specialist Recruitment Consultant E-mail: rdpreeznetworkrecruitment.co.za
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Junior Quality Assurance Analyst
6 months ago
Cape Town, South Africa SOLIDitech Full time**Joining Our Team as a Junior Quality Assurance Analyst At SOLID, we believe in the power of quality assurance to ensure that every product we deliver exceeds our customers' expectations and our team of Quality Assurance Analysts are integral to ensure that these solutions are flawless and reliable. As a Junior Quality Assurance Analyst, you won't simply...
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Software Quality Assurance and Support Lead
6 months ago
Cape Town, South Africa TalentintheCloud PTY Limited (trading as titc.io) Full timeA leading finance and tech firm in Africa is hiring a GCP-skilled Software Quality Assurance & Support Team Lead to join its team. This role focuses on managing and mentoring our QA testing and support team, driving process improvements, and ensuring the delivery of high-quality software products. The company, renowned for its innovative lending solutions,...
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Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob Summary:We are seeking a skilled Quality Assurance and Support Analyst to join our team at Network Recruitment.Key Responsibilities:Our ideal candidate will conduct thorough testing of software applications, identify defects, and ensure compliance with quality standards. They will also develop and execute test plans, test cases, and test scripts for both...
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Senior Quality Assurance Analyst
3 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Senior Quality Assurance AnalystAs a Senior Quality Assurance Analyst at Dimension Data, you will be responsible for testing and evaluating the performance of our web applications. Your work will involve testing websites using tools like Selenium, JavaScriptUnit, WebDriver, etc.Key Responsibilities:• Applies established regression testing...
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Senior Quality Assurance Analyst
1 month ago
Cape Town, South Africa DLK Group (PTY) Ltd Full timeWe are seeking a dedicated professional with a relevant National Diploma and ITIL certification to ensure the highest standards of service quality and performance within our IT Service Desk. With 5 years of experience in a similar role, you will play a crucial role in monitoring, assessing, and enhancing the quality of our IT service delivery. Duties and...
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Senior Quality Assurance Analyst
1 month ago
Cape Town, South Africa DLK Group (PTY) Ltd Full timeJob DescriptionWe are seeking a dedicated professional with a relevant National Diploma and ITIL certification to ensure the highest standards of service quality and performance within our IT Service Desk. With 5 years of experience in a similar role, you will play a crucial role in monitoring, assessing, and enhancing the quality of our IT service delivery....
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Quality Assurance Analyst
2 months ago
Cape Town, South Africa The Rank Group Full time**Company Description** We are - the Rank Group. From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. Our Quality...
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Quality Assurance Analyst
6 months ago
Cape Town, South Africa CallForce Full timeThe Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and...
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Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa CallForce Full time**Quality Assurance and Metrics Analyst Role**The CallForce Quality Assurance and Metrics Analyst is responsible for ensuring the high-quality performance of our international sales campaigns. This involves assessing the quality of our associates' performance, monitoring outbound calls, and identifying areas for improvement.To succeed in this role, you...
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Senior Quality Assurance Specialist
1 month ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title: Senior Quality Assurance AnalystWe are seeking a dedicated professional with a relevant National Diploma and ITIL certification to drive excellence in our IT Service Desk operations.Key Responsibilities:Evaluate and monitor IT service desk operations to ensure compliance with quality standards and ITIL best practices.Develop and implement quality...
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Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeBlack Pen Recruitment is a leading provider of innovative solutions to enhance the customer experience for global brands. Our services support the full lifecycle of digital transformation journeys, enabling clients to more quickly adopt next-generation technologies.Location: Cape TownJob Type: Full Time Workplace: Hybrid Salary: R27,000 CTC per monthAbout...
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Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Title: Test AnalystAt Communicate Recruitment, we are seeking a skilled Test Analyst to join our team. As a key member of our development team, you will play a crucial role in ensuring the high quality of our software products.Responsibilities:• Prepare and execute comprehensive test plans to validate software functionality• Conduct User Acceptance...
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Senior Quality Assurance Specialist
1 month ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob OpportunityWe are seeking a highly skilled and experienced Quality Assurance Analyst to join our team at DLK Group (PTY) Ltd. As a key member of our IT Service Desk, you will play a crucial role in ensuring the highest standards of service quality and performance.About the RoleThe successful candidate will be responsible for evaluating and monitoring IT...
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Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeWe are seeking a dedicated professional with a relevant National Diploma and ITIL certification to ensure the highest standards of service quality and performance within our IT Service Desk.With 5 years of experience in a similar role, you will play a crucial role in monitoring, assessing, and enhancing the quality of our IT service delivery.Key...
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Quality Assurance Specialist
1 month ago
Cape Town, Western Cape, South Africa CallForce Full timeQuality Assurance AnalystThe Quality Assurance Analyst plays a crucial role in ensuring the excellence of our International Sales Campaigns at CallForce.This position is responsible for monitoring outbound calls to assess the performance of our associates, evaluating their demeanor, technical accuracy, customer service skills, and adherence to company...
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Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa PBT Group Full timeBusiness Requirements Analyst RolePBT Group is seeking a skilled Business Requirements Analyst to join our team. In this role, you will be responsible for managing and supporting the assigned Business Technology team to ensure that delivery is aligned to business requirements.Main Responsibilities:Support and enable quality solutions by ensuring that testing...
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Quality Assurance Manager
3 months ago
Western Cape, South Africa PEP Full time**Purpose of the job** As the Quality Assurance Manager, you will be responsible for leading and managing the Quality Assurance department and to ensure consistent product quality that is ‘fit for purpose’ and will satisfy customer needs, remaining cost effective and in compliance with legislative requirements. **Key Responsibilities** - Lead, develop...
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Software Quality Assurance and Support Team Lead
4 weeks ago
Western Cape, South Africa Network Recruitment Full timeKey Responsibilities: Lead and mentor the QA and support teams, fostering a culture of continuous improvement and collaboration. Develop and implement QA strategies, processes, and best practices to ensure product quality. Oversee testing efforts, including automated and manual testing, to ensure thorough coverage and defect resolution. Collaborate with...
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Senior IT Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob RequirementsWe are seeking a dedicated professional with a relevant National Diploma and ITIL certification to ensure the highest standards of service quality and performance within our IT Service Desk.Duties and Responsibilities:Evaluate and monitor IT service desk operations to ensure compliance with quality standards and ITIL best practices.Develop...
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Quality Assurance Specialist
1 month ago
Cape Town, Western Cape, South Africa Telebest Full timeJob Title: Quality AnalystAt Telebest, we are seeking a highly skilled Quality Analyst to join our team. As a Quality Analyst, you will play a critical role in evaluating and analyzing the performance of our customer care team from a quality perspective.Key Responsibilities:Evaluate and Analyze Performance: Conduct thorough evaluations and analyses of our...