Trace Agent(Debt Collections)
3 weeks ago
Job Purpose Trace, research and verify debtor information across multiple channels to maintain accurate and up-to-date contact details. This role supports the effective location of debtors and enables external agents to engage efficiently, facilitating successful repayment arrangements. Job Specifications Trace and verify debtor contact information across multiple channels and data sources Validate employment and other relevant debtor details with employers where necessary Maintain accurate and up-to-date debtor records within the company database Provide external agents with actionable information to support effective tracing and repayment Ensure all communications comply with company policies, POPIA, and confidentiality standards Achieve daily and weekly tracing and verification targets Escalate complex or untraceable cases to management for resolution Conduct all interactions professionally, courteously, and respectfully Skills & Competencies Excellent communication and telephone etiquette skills Proficient in obtaining, verifying, and validating debtor information accurately Strong attention to detail and ability to handle sensitive and confidential information Effective problem-solving skills to locate and trace difficult-to-find debtors Proficient in computer applications, including MS Office, databases, and VTS systems Ability to perform under pressure and consistently meet daily and weekly targets Demonstrates persistence, resilience, and adaptability in tracing and verification tasks Key Requirements Previous experience in debt collections or a similar role is essential High integrity, professionalism, and ability to handle sensitive information confidentially Results-oriented, with a focus on accuracy, efficiency, and meeting targets Strong communication skills and proficiency in relevant systems and databases Ability to work effectively under pressure and manage multiple tracing tasks Job Type Full-time Pay Up to R Work Location In person #J-18808-Ljbffr
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Trace Agent(Debt Collections)
1 week ago
Pretoria, Gauteng, South Africa Ver-Tex Solutions Full time R49 500 - R66 000 per yearJob Purpose:Trace, research and verify debtor information across multiple channels to maintain accurate and up-to-date contact details. This role supports the effective location of debtors and enables external agents to engage efficiently, facilitating successful repayment arrangements.Job Specifications:Trace and verify debtor contact information across...
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Debt Collection Agent
5 days ago
Pretoria, South Africa Ntiyiso Consulting Group Full time**Job Purpose** Contact Centre Agents have access to records of transactions and are required to update and maintain databases of information. The agent will also be required to segment customer responses through a system for client escalation. **Key Responsibilities** - Handle numerous inbound and outbound calls to customers and clients. - Identify the...
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Debt Collection Agent
5 days ago
Pretoria, South Africa Makanda Debtor Financing Full timeWe are looking for debt collection agents to work closely with customers to communicate how much they owe, set a payment deadline and assist them with a payment plan to eventually resolve their debt. Should a debt collection agent successfully collect the sum from R 20,000.00 consultant will then benefit 10% commission of what they have collected plus basic...
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Finance Graduates
5 days ago
Pretoria, South Africa Ntiyiso Consulting Group Full time**Job Purpose** Contact Centre Agents have access to records of transactions and are required to update and maintain databases of information. The agent will also be required to segment customer responses through a system for client escalation. **Key Responsibilities** - Handle numerous inbound and outbound calls to customers and clients. - Identify the...
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Debt Tracing Specialist: Data
1 week ago
Pretoria, South Africa Ver-Tex Solutions Full timeA financial services company in Pretoria seeks a professional to trace and verify debtor information. This full-time role requires strong communication skills, attention to detail, and the ability to handle sensitive data. Candidates must have experience in debt collections and a results-oriented mindset. The job involves maintaining accurate records and...
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Debt Collection Agent
2 weeks ago
Pretoria, South Africa Ver-Tex Solutions Full time**R5.5K + Commission & Incentives** Job Description / Skills: - **Serve** as a key member of a specialized Debt Collection team, focusing on unsecured debt recovery for leading South African credit providers. - **Conduct** outbound calls to manage overdue unsecured accounts, presenting tailored payment solutions and securing outstanding balances. -...
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Debt Collection Agent
3 weeks ago
Pretoria, South Africa Dredin Consulting Full timeOverview We are looking for HARD COLLECTIONS DEBT COLLECTORS / SENIOR COLLECTIONS SPECIALISTS to be seconded to our client in Erasmuskloof. This role involves managing delinquent accounts that require assertive collection tactics. Key Responsibilities Account Management: Identify, prioritize, and manage a portfolio of high-delinquency accounts. Contact and...
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Debt Collection Agent
1 week ago
Pretoria, South Africa Ver-Tex Solutions Full timeVer-Tex Solutions has established itself as a leading debt recovery company since 2008. Our company is guided by the principle of respect - respect for our clients, employees, and respect for the people we are collecting from. We handle all our business professionally and effectively. **Responsibilities**: **Knowledge and Skills**: - Proficiency, complete...
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Collection Agent
3 days ago
Pretoria, South Africa Ergasia Placements Full timeWe are looking for experienced collections agents to join our thriving team. This position comes with a basic salary plus commission and is based in Pretoria East. **Minimum Requirements** - Grade 12. - 5 years minimum debt recovery/collections experience. **Experience Required** - Debt Recovery Experience on bank products - AJS program experince. - Good...
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Debt Collections Agent
1 week ago
Pretoria, South Africa Triple Advanced Investments Full time**BRIEF DESCRIPTION OF JOB**: - Ensure proper and clear correspondence with debtors via phone when working call campaigns and securing debit order repayment arrangements on correct debtors salary dates. - Ensure the proper notes is made on various systems of all communication with debtors. - Ensure customer contact details are correct after confirming...