Specialist Technology Communications- FACT

Position summary Job category: IT and Telecommunications Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No Introduction To ensure that ATNS Communication, Navigation, and Surveillance (CNS) systems are effective and optimal for enabling Air Traffic Control / Air Traffic Management services and to provide 3rd line support for disaster recovery, test and evaluation services and simulator datasets as well as technical fault management services where required. System Design and Planning - Review user requirements and provide specialist input; Translate user requirements into functional specifications and assist ETS CNS with technical design specifications; Recommend architecture deployment planning methodologies in support of ETS engineering projects delivery; Support the total asset management framework and policy for specific system area of responsibility; Provide input to RFP specifications and review; Participate in FAT/SAT; Serve on the ATNS corporate design authority on engineering for system area of responsibility; Participate in system architecture and technology forums. Capacity Planning - Analyse and recommend system capacity forecast models based on utilisation trends; Assist in proper planning for capacity expansion projects as well as support the change control process. 3rd Line/Advanced System Support Nationally and Internationally - Provide 3rd line support for disaster recovery, test and evaluation and simulator datasets, as well as technical services fault management where required; Obtain the input required from technical services to analyse and make recommendations on escalated operational system faults and potential problems affecting system performance; Analyse diagnostic information from technicians and system engineers; Test and validate changes, including software releases, to the system specific data-base, prior to implementation; Conduct tender evaluations on various systems that might have an impact on any operational system; Plan, together with engineering, and co-ordinate and evaluate all radar flight trials with Operations; Develop and manage electronic operational systems version control tracking for database and operational changes together with internal and external clients; Develop testing methods for the effective evaluation of system and equipment performance; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that specified requirements are met; Ensure and validate integrity of new scripts and procedures to be implemented by technicians as per change control policy; Provide guidance to technicians and support engineers on correct fault escalation and develop necessary training programs in areas of gaps; Assume technical and expert lead on proactive problem identification, problem analysis and solution recommendation; Visit other regions to ensure inter-regional coordination for the pursuance of successful conclusions; Make decisions on planned change control requests and provide expert advice on emergency changes; Provide recommendation on staffing levels and mentor new employees; Ensure compliance with SACAA and ICAO recommendations; Liaison with Peers, technical Support staff, ATC, SADC and other clients/stakeholders; Become conversant with the ATNS Air Traffic Service (ATS) and maintenance and support operations and regulations; Keep up to date with changes in the maintenance environment. Technology Research and Innovation - Draft white papers and position papers on area of specialist responsibility; Participate in CNS/ATM forum’s such as ICAO, ITU-T reviewing specification and agenda items; Participate in research projects in line with partnerships that have been established within technology R&D for respective area; Maintain relationships within and between regions and departments to enhance service delivery; Engage industry players through establishment of industry trends and technology evolution for respective area; Engage with industry players on respective system evolution; Provide input to the technology forecasting and roadmap development in research space; Provide expert specialist advice and/or support in technology solution alternatives and support new research solutions; Recommend technology direction related to systems OS, database platforms, applications servers and integration technologies Its on systems and equipment as requested and proactively when the need arises; Initiate and conduct research and compile documentation for proposed technological changes related to systems; Monitor, investigate and research performance shortcomings in ATM systems, re-design and make recommendations with regard to improvements and/or maintenance activities; Represent ATNS at relevant conferences and make specialist contributions when required; Draft useful, informative and concise technical reports on systems and equipment as requested and proactively when the need arises; Become expert in the use of specialised test, monitoring, and remote control equipment as part of the overall support, and maintenance programme; Process Optimisation - Analyse current system functionality and establish gaps; Develop methods necessary for process optimisation and automation to improve efficiency; Develop new methods to optimise current and new technology systems to work best for ATNS’ requirements; Research and recommend software tools necessary for process optimisation and efficiency in area of responsibility; Assist ETS Performance Centre with MMS system configuration integrity in the area of responsibility; Maintain a fault management system database in line with QMS procedures; Develop testing methods for the effective evaluation of system and equipment performance. Delivery of External Customer Requirements - Support key commercial requirements of customers across South Africa, the AFI region and other identified markets; Provide input into the design and implementation plan for ATNS tender bids across South African, AFI region and selected markets; Provide specialist advice and support to clients external to ATNS; Implement customer requirements as agreed with the customer; Deliver specialised tailored training programs that meet customer requirements. Training - Develop operational training as required; Conduct training programs, guidance and mentoring for technicians and as required. Stakeholder Relations Management - Develop and maintain sound relationships with key internal and external stakeholders to support ongoing alignment and collaboration Minimum Formal Qualifications: B.Sc./B.Eng. in Engineering / Electrical / Electronic or related field or (NHDip) National Higher Diploma, B-tech or Engineering Qualifications in Electronic Engineering and / or Computer Science. ECSA Professional Registration as an Engineer will be an advantage Post-graduate qualification in Engineering or Technology Management will be an advantage Minimum Years of Experience: At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, and supporting of CNS and ATM systems Experience in a multi-rated ATC, procedural and radar environment with an in-depth understanding of ATC/ATM processes and procedures. Specialised knowledge of ATM/cns system architecture, administration and configuration control, as well as research and development knowledge of current systems and future trends, and the interaction between airborne aircraft systems and ATM support options/requirements/efficiency drivers #J-18808-Ljbffr