Ocean Freight Export Controller

3 weeks ago

Durban, South Africa Ntice Search Solutions Full time

Overview Our client, a leading international clearing and forwarding business, is seeking an experienced Ocean Freight Export Controller to join their team in Isando, Johannesburg. If you have a solid background in ocean freight exports within a clearing and forwarding environment, and thrive in a detail‑driven setting, this is an excellent opportunity to advance your career. Minimum Qualifications & Experience Must have experience framing customs entries. Grade 12 essential; SDS and/or Freight Forwarding qualification advantageous. Minimum of 3 years' experience in Clearing & Forwarding (Ocean Freight Export). Experience with CargoWise system (essential). Strong knowledge of Incoterms, export tariffs, and customs clearance processes. Familiarity with third‑party regulatory requirements. Key Responsibilities Deliver excellent client service and proactively communicate delays or issues. Manage the timely dispatch and tracking of cargo. Accurately process data and documentation within CargoWise in a paperless environment. Liaise with internal teams (Brokerage, Transport, Warehouse) and external stakeholders (Shipping Lines, Customs, Third Parties). Ensure customs clearance readiness and full documentation compliance. Secure release of equipment at least 3 working days before stack dates. Manage costs: ensure accurate billing, job costing, and profitability. Maintain up-to-date CargoWise status reports (minimum 3× per week or per client SOP). Resolve queries professionally and within agreed timelines. Arrange cargo insurance and handle claims where necessary. Participate in team meetings, SOP compliance, and continuous improvement initiatives. Essential Skills Exceptional attention to detail and accuracy. Basic financial understanding (debits/credits). Proficient in MS Office, especially Excel. Ability to manage high volumes and perform under pressure. Team player who can also work independently. Organised, adaptable, and proactive in a changing environment. #J-18808-Ljbffr

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