Reservations Coordinator
3 weeks ago
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- The ideal candidate will have excellent telephonic skills, a flair for up-selling and a keen eye for detail. Minimum of Grade 12 or equivalent, a knowledge of MS Office suite and at least 1 years work experience in reservations, sales or customer services. Golf knowledge would be a further advantage.
Duties include, but are not limited to:
- Reservations and enquiries are timeously processed, accurate data captured;
- Ensure quotes, confirmations and enquires are responded to within the turnaround time;
- Collating pro-forma invoices and following up of prepayment;
- Follow up on provisional reservations;
- Updating reservations according to amendments;
- Assist with general administrative support to Reservations Team;
- Ensure all quotes are loaded onto CIMSO;
- Assist the coordinators with rooming lists for groups/parties;
- Maintaining the weekly function sheets.
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