Training Officer

Job category: Human Resources and Recruitment Location: Durban Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution. Introduction City Logistics is currently recruiting for an experienced and qualified Training Officer (Technical) to join their team in Durban. Responsibilities Research, develop and design training programs to meet business requirements. Update existing training material periodically to ensure that it constantly meets business requirements and that the changes are accurately reflected. Ensure that the process for developing material is followed for the quality assurance principles to be adhered to. Deliver training as per training rollout plan to employees of City Logistics (Classroom, online). Ensure that all logistics for training are made and communicated timeously to the relevant parties. Ensure all training-related documents, including registers, assessments, invoices, POE’s are submitted accurately and within the time frame agreed upon. Responsible for upkeeping all training files to ensure accurate record keeping and reporting. Liaising with external training service providers. Conduct inductions for new employees. Provide training on new business challenges, system upgrades, or operational changes that impact technical workflows. Stay up-to-date with industry trends and advancements in technical tools, software, and training methodologies. Ensure that technical content is delivered in a clear and effective manner, tailored to different learning styles and technical skill levels. Minimum Requirements Matric. Excellent communication in English as well as one African language. Exceptional communication and facilitation skills. Presentation skills (written and verbal). High aptitude for research. Experience in technical training. Familiarity with data analytics, systems integration, and troubleshooting processes. Passion for the development of people. High computer competence in Word, Excel, PowerPoint and MS Teams. Very strong administrative and organizational skills. Ability to work in a multi-dimensional environment. Strong organizational and project management skills, with the ability to manage multiple training programs and timelines simultaneously. Ability to track and report on the success and outcomes of training programs. Respect and Care: Always show respect, care for and treat everyone fairly, put people first. Integrity and Loyalty: Display loyalty, display integrity, do the right thing always Can Do: Must have a can-do attitude, believe in yourself, and live out our values always. Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead. #J-18808-Ljbffr