Customer-Service Agent
2 weeks ago
We are seeking top-performing, highly disciplined Remote Customer Service Agents with proven experience in tariff billing, prepaid electricity, and meter support. If you have a passion for problem-solving, high service delivery standards, and thrive in a fast-paced environment, this role is for you. Minimum Requirements • Matric (Essential) • 2+ years Call Centre / Customer Service experience (Essential) • Experience with Prepaid Electricity Systems, Tariff Billing, or Metering Support • Strong computer literacy, fast and accurate typing & data capturing • Ability to work confidently across multiple systems and channels: • PBX • WhatsApp Support • Ticketing Systems • Tariff & Metering Platform • CRM Tools Fluent in either English & Afrikaans OR English & Xhosa • Must be professional, highly organized, and self-disciplined • Must deliver consistent attendance and performance • Ability to work independently with minimal supervision Remote Work Requirements • Reside in Cape Town • Strong, stable fibre internet (no mobile hotspots) • A quiet, professional home working environment Key Responsibilities • Provide exceptional remote customer service across multiple channels • Assist customers with tariff queries, prepaid electricity token issues, meter troubleshooting, and billing questions • Capture data accurately and quickly • Manage multiple incoming queries while maintaining high quality • Follow system workflows, scripts, and regulatory guidance • Maintain professionalism and efficiency at all times Skills & Attributes Needed • Exceptional communication skills • High accuracy under pressure • Fast learner with the ability to work across multiple systems • Strong problem-solving and analytical capability • Excellent time management and discipline • Consistent, reliable attendance • Commitment to high-performance delivery SALARY: R9500 PM Hours: Mon - Sunday (rotational shifts, with 1 weekend per month & time off)
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Customer Service Agent
1 week ago
Cape Town, South Africa Time Personnel Full time**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Customer Service Agent- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Customer Service Agent position available in Cape Town.**: Are you a customer-focused Sales Administrator with...
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Customer Service Agent
2 weeks ago
Cape Town, South Africa Afrizan People Intelligence Full timeOur Client in the Telecommunications Industry is looking for Customer Service Agents. - Provide product and service information to customers. - Follow up on customer calls. - Reroute calls to appropriate departments. - Maintain customer relations as well as customer satisfaction. - Grade Twelve - Clear criminal record - Clear credit check - Customer Service...
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Customer Service Agent
5 days ago
Cape Town, South Africa abc Full timeCustomer Service agent with minimum 1 year of experience in an international BPO office based in Cape Town CBD shift from 2 pm to 2 am needs to be South African citizen no criminal record no bad debts matric certificate
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Customer Service Agent
2 weeks ago
Cape Town, South Africa abc Full timeUrgently looking for customer service agents in Cape Town that can start asap. Need to be fluent in English and have min 1 year of CS experience. US hours, between 3pm - 3am **Job Spec**: Customer Service Advocate **Basic Salary R7945.69 + Shift Allowance**: 1054.31 = R9000 Medical aid contribution Pension fund Free transport from the office to the your door...
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Customer Service Agent
5 days ago
Cape Town, Western Cape, South Africa Boardroom Appointments Full time R150 000 - R250 000 per yearRole Purpose The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company...
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Customer Service Agent
2 weeks ago
Cape Town, South Africa Afrizan Full time**How to apply** **Send a brief voice note stating your name and when you completed matric** **Tell us about yourself and why you should be chosen for this opportunity.** **Send all of these via whatsapp to 0672707127** Our Client in the telecommunication industry is looking for customer service agents with a customer service background to join their
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Customer Service Agent
5 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full time R180 000 - R250 000 per yearJob Title: Customer Service AgentLocation: Cape TownHire Resolve's client is seeking a Customer Service Agent to join their Sales department team in Cape Town Your efforts will directly contribute to the overall customer experience and the smooth operation of the company's shipping processes.Requirements:In possession of an appropriate tertiary qualification...
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Customer Service Agent
5 days ago
Cape Town, South Africa Pollock and Associates Full timeCustomer Service Agent Distribution / Transport / Logistics / Supply Chain ~ FMCG / Food & Bev /Agri Cape Town - Western Cape - South Africa Reporting to the National Customer Service Manager you will be required to ensure effective and efficient communication with drivers by issuing special instructions and liaising between drivers and customer service....
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Customer Service Agents
2 weeks ago
Cape Town, South Africa O'Dwyer Personnel Full time**Job description** Salary - CTC R7900) Breakdown - R6500 Basic + R764 Medical Aid + R325 Pension + Group Life + Funeral Cover + Income protector + Life cover + Incentives) Fast growing BPO seeks to employ Customer Service Agents within their insurance space. Dealing with USA clientele. **Requirements**: - 1 year UK or US / International customer...
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Ftc Customer Service Agent
1 week ago
Cape Town, South Africa Wellness Warehouse Full time**JOB DESCRIPTION** **Job Title: **Customer Service Agent** **Location: **Cape Town - Support Office / Hybrid **Department: **Customer Service **Reporting Line: **Customer Service Team Lead **Job Purpose**: The purpose of the customer service agent is to assist customers with queries regarding products and/or orders. They also assist in resolving...