Assistant Casino Manager

3 weeks ago


Cape Town, South Africa Crew Life at Sea Full time

- Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and develop casino staff to provide exceptional customer service and promote responsible gaming practices - Coordinate with other departments to ensure a seamless and enjoyable experience for guests in the casino - Maintain accurate records of casino operations, including financial transactions and player tracking - Resolve any customer complaints or issues in a timely and professional manner - Participate in regular meetings with the Casino Manager and other department heads to discuss performance and make recommendations for improvement Qualifications: - Minimum of 3 years of experience in a casino management role - Strong knowledge of casino operations, including gaming regulations and financial management - Excellent leadership and communication skills - Ability to work well under pressure and in a fast-paced environment - Strong problem-solving and decision-making abilities - Customer service-oriented with a passion for delivering exceptional experiences to guests - Availability to work flexible hours, including evenings, weekends, and holidays - Must be able to pass a background check and obtain necessary licenses and certifications #J-18808-Ljbffr



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