Graduate Opportunity

1 week ago

Cape Town, South Africa Ntice Sourcing Solutions Full time

Job Description We are a Pinelands-based e-commerce and financial services business, and we are seeking a highly skilled and dynamic professional to join our team as a Graduate Opportunity – Financial Assessor, based in Cape Town. You will begin your journey with IDM , an award-winning industry leader, working within the DebtBusters division to provide tailored financial solutions to South Africans. In the Financial Assessor role you will progress towards a Financial Consultant position within 6‑12 months. You will be the first point of contact in a client's debt‑management journey, gathering information, providing an initial assessment, and educating clients on available solutions. Duties and Responsibilities Contact clients who have made enquiries to gather information about their financial situation. Assess client financial information to determine their financial position. Make outbound calls to potential clients. Manage consumer engagements on various platforms and outbound channels. Provide excellent customer service and manage client expectations. Transfer eligible consumers to the Financial Consulting team for a thorough assessment. Minimum Requirements Relevant Finance industry bachelor’s degree or national diploma. Computer literate. Excellent written and verbal communication skills. Motivation to grow into the Financial Consulting team. Experience in customer service or previous sales role (advantageous). Proficiency in Microsoft Office (advantageous). Ability to work independently and as part of a team. Knowledge and Skills Driven and goal‑oriented. Adaptability, resourcefulness, and organisational skills. Assertiveness and empathy. Active listening and good time‑management skills. Growth mindset and a desire to learn. Problem‑solving skills. Benefits Competitive salary and benefits package. Opportunity to work with a talented team of professionals. Chance to make a real difference in the lives of our clients. Opportunity to grow and develop your career. Access to bursaries to further your studies. Short courses to advance your career within IDM. Medical & retirement annuity benefits and more. Half a day off for your birthday. #J-18808-Ljbffr

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