Claims Administrator Team Manager

Take a step up and form part of the dynamic Claims Management Team. In these changing times, you will need to take control, stay calm and make sure that we live up to our client’s expectations What will make you successful in this role? Highly proficient in Excel and Pivot table Must be highly proficient in dealing with clients at all levels Comprehensive knowledge of legal liability and state regulations Thorough knowledge of claims investigation techniques Written and verbal communication skills Supervisory skills Self-motivated, inspire others Motivation and desire to excel Problem-solving skills and solution-oriented Flexibility Ability to multi-task and cope with pressure Commitment to personal and team goals Professionalism Ability to apply business rules and processes Good interviewing skills Provide technical guidance to team members Qualifications and Experience Minimum Experience Required • Minimum 5 years short term insurance experience• Minimum 3 years Claims experience• Minimum 3 years Salvage process (Accident and Theft) experience• Minimum 2 years Supervisory/Management experience• Solid understanding of TIA claims system and claims procedures Knowledge and Skills Claims administration Claims settlements of a complex nature Payment approval and rejections Operate within claims guidelines and compliance Coach and mentor less experienced short term claims clerks Personal Attributes Business insight - Contributing independently Manages complexity - Contributing independently Plans and aligns - Contributing independently Interpersonal savvy - Contributing independently Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation MiWay is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. MiWay’s Employment Equity plan and targets will be considered as part of the selection process. About the company As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or . Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or . #J-18808-Ljbffr