Portfolio Manager

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. The Portfolio Manager works under the supervision of the Head of Project Delivery Centre and oversees Portfolios of Business Demand (across the Group) as well as governance and delivery management using the PDC (Project Delivery Centre) methodology framework aligned to the Santam Agile Program and Project standard. The Portfolio Manager works closely with a variety of stakeholders, including Executives, internal clients (Business stakeholders), vendors, and contractors. They may take responsibility for the management of multiple related projects, which are directed toward a common objective and in these instances will be the central point of contact and escalation for all program and project delivery within the account. They typically operate across domains, business units, geographies, and technologies. CAREER OPPORTUNITY The STS (Santam Technology Services) team has a position available for a Portfolio Manager who will be based at our Head Office in Cape Town, Tygervalley. KEY RESPONSIBILITIES The role works across the Business Facing Units (Client Solutions, Broker Solutions, Partner Solutions, Specialist Solutions, Santam Re & International, and Shared and Enabling services). The scope includes: Managing a portfolio of products aligning with the organisations’ strategic objectives. Monitoring portfolio items' progress and raising impediments impacting delivery. Program managing the Digital Program that drives the delivery of all digital initiatives in the SIIC (Strategic Investments Initiatives Committee) portfolio. Govern stage gates as per delivery framework. Monitor & ensure quality of project execution. Enable benefit tracking. Provide oversight and reporting of the 3-year portfolio view aligned to the corporate and IT strategic roadmap. Enhance & maintain portfolio and project risk management framework. Define and track key risk indicators. Define Project Management and Project Coordination resource demand and supply. Monitor and balance capacity & allocation. Contract management. Team leadership and management including but not limited to performance management, recruitment & career development. Facilitate Project Management and Project Coordination community of practice. QUALIFICATIONS AND EXPERIENCE Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Engineering, or a related field. Portfolio Management Professional (PfMP) or Project Management Professional (PMP) AND/OR Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) or PMI-ACP (Agile Certified Practitioner). Overall 10+ years of experience in a Project Delivery Environment. 5-8 years of experience as a Senior Project Manager. 1-3 years of experience in the role of Portfolio Manager. SKILLS Agile Delivery. Project Management. IT acumen. Business acumen. Atlassian suite of tools (Confluence, Jira, etc.). Conceptual (big picture thinking) with a strong focus on execution. Analytical. Appropriate communication at all levels (verbal and written). Solution-oriented. COMPETENCIES Drives results. Flexibility and adaptability. Client Focus. Business Acumen. Reporting and Administration. Balances Stakeholders. ABOUT THE COMPANY Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets. #J-18808-Ljbffr