Credit Controller
5 days ago
Reference: PE -KB-2 Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth. Duties & Responsibilities Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D). Ensure all payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments). Ensure Debit Order return process is followed. Follow-up on Broken PTP’s and outstanding queries in order to recover payment. Manage Holds in line with Aging Bucket (Adding/Removing). Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to action. Accounts must be handed over to Pre-Legal after 120 days. Handover checklist to be completed and escalated to Senior to action. All communication must be done in line with Standard Operating Procedures (Type and Time). Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Prepare documents for Adjustments/Refunds/Transfers/Bursaries/Payment Plan change for Campus Senior/National Senior. Accurate processing of unallocated payments to be reviewed by National Senior. Work closely with admission team to resolve cancellation queries and close loop with customer. Credit Balance investigation. Updating Notes on Excalibur. Handle account queries or complaints and provide appropriate solution and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when based at campus. Build sustainable relationships with internal and external stakeholders through open and interactive communication in order to resolve outstanding account queries. Evaluation of all Key Performance Area. Items such as quality of work, deadlines met, and query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes and information saved in Excalibur. Reports and documents prepared and sent to Campus Senior/National Senior will be audited. Competencies Required Knowledge of Full Credit Control function. Excellent Verbal and written communication skills. Good Interpersonal skills. Customer service driven. Analytical and Problem-solving skills. Sound numerical skills. Organized person who works accurately and able to handle pressure. Honest, trustworthy, and ethical. Time management skills and able to produce reports using Microsoft Office. Package & Remuneration Monthly #J-18808-Ljbffr
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Credit Controller
5 days ago
Gqeberha, South Africa Staff Solutions Full timeReference: PE -KB-2 Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth. Duties & Responsibilities Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different
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Credit Controller
5 days ago
Gqeberha, South Africa Headhunters Full timeReference: PE -MT-1 Our client, a prominent national brand, based in Port Elizabeth is currently looking to employ a Credit Controller. An awesome career opportunity awaits you! Duties & Responsibilities Requirements: Relevant qualification essential. Knowledge of Full Credit Control function. Excellent verbal and written communication skills. Good...
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Credit Controller
2 weeks ago
Gqeberha, South Africa Staff Solutions Full timeReference : PE -KB-2 Duties & Responsibilities Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls / ensuring outbound quality call quota is reached daily / weekly / monthly. Meeting monthly collection...
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Credit Controller Port Elizabeth
5 days ago
Gqeberha, South Africa Headhunters Full timeReference: PE -MT-1 Our client, a prominent national brand, based in Port Elizabeth is currently looking to employ a Credit Controller. An awesome career opportunity awaits you! Duties & Responsibilities Requirements: Relevant qualification essential. Knowledge of Full Credit Control function. Excellent verbal and written communication skills. Good...
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Credit Controller
5 days ago
Gqeberha, South Africa Headhunters Full timeReference: PE -MT-1 Our client, a prominent national brand, based in Port Elizabeth is currently looking to employ a Credit Controller. An awesome career opportunity awaits you! Duties & Responsibilities Requirements: Relevant qualification essential. Knowledge of Full Credit Control function. Excellent verbal and written communication skills. Good...
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Credit Controller: Collections
2 weeks ago
Gqeberha, South Africa Staff Solutions Full timeA financial solutions provider in Gqeberha is seeking a Credit Control Specialist to manage outstanding accounts and ensure adherence to payment plans. The ideal candidate will possess strong communication and problem-solving skills, with experience in full credit control functions. This role includes responsibilities like collections, query handling, and...
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Credit Controller Port Elizabeth
5 days ago
Gqeberha, South Africa Headhunters Full timeReference: PE -MT-1 Our client, a prominent national brand, based in Port Elizabeth is currently looking to employ a Credit Controller. An awesome career opportunity awaits you! Duties & Responsibilities Requirements: Relevant qualification essential. Knowledge of Full Credit Control function. Excellent verbal and written communication skills. Good...
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Credit Controller: Collections
2 weeks ago
Gqeberha, South Africa Staff Solutions Full timeA financial solutions provider in Gqeberha is seeking a Credit Control Specialist to manage outstanding accounts and ensure adherence to
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Credit Controller Gqeberha
5 days ago
Gqeberha, South Africa Staff Solutions Full timeReference: PE -KB-2 Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth. Duties & Responsibilities Duties: Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different
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Credit Controller Gqeberha
5 days ago
Gqeberha, South Africa Staff Solutions Full timeReference: PE -KB-2 Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth. Duties & Responsibilities Duties: Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets....
