Ux Researcher I

Are you keen to develop your UX Research career? Do you enjoy innovating through technology? About our Team LexisNexis Legal & Professional, which serves customers in more than countries with 11, employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role We’re looking for a UX Researcher with a strong foundation in core research methods and growing skills in both qualitative and quantitative analysis. You’ll partner with cross‑functional teams to uncover valuable insights, co‑lead problem exploration, and contribute to workshops and strategic initiatives. Candidates should be able to identify and apply research frameworks, navigate basic research operations, and be familiar with tools such as Qualtrics, SurveyMonkey, or similar. A drive to grow while contributing to inclusive, impactful user research is essential. Responsibilities Organise and execute research. Work with stakeholders to understand research questions, ensuring that the research is aligned with business needs and objectives. Explore data from analytics packages, customer insight or other sources to understand context of research work. Combine different types of data into coherent findings and make recommendations. Observe users and formulate relevant use cases to ensure that the product design meets user expectations and requirements. Use data to focus research efforts and confirm key metrics to drive strategic decisions. Requirements Experience in UX Research or early‑career candidates with good placement experience in human factors. Experience working with a subset of UX research methods, such as usability testing, interviews, surveys, card sorting, workshops, and more. A demonstrable understanding of research nuances in different contexts (remote / in‑person / unmoderated / moderated). Background in B2B or professional services. Benefits Medical Aid Retirement Plan inclusive of risk benefits (disability, critical illness, life cover & funeral cover) Modern family benefits, including adoption and surrogacy Study leave Flexible working hours – flex the times you work to fit everything in and work when you are most productive. Wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to help you meet immediate responsibilities and long‑term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting us. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. #J-18808-Ljbffr