Customer Success Consultant: Onboarding and Training
4 weeks ago
Overview WeconnectU, the market leader in property management software, is looking for a Training and Migration Consultant to join our fast-growing team. We've built the most advanced Body Corporate and HOA management software on the market - a single solution that integrates every function of property management and accounting. As part of the team, you'll play a key role in helping new clients get started, guiding them through both the data migration process and hands-on system training. You'll also be advising clients on best-practice SOPs, so we're looking for someone who's comfortable with both systems and people. Key Responsibilities Collaborate with the migration team to define data needs and format client data for upload Assist with data preparation and migration Create and manage custom training plans for clients Monitor training progress and ensure full client support Coordinate training completion and communicate feedback Conduct system training and offer ongoing user support Requirements Bachelor's in Accounting or 5+ years bookkeeping experience. (Advantage) Proficient in Word, Outlook, PowerPoint; intermediate Excel Training/consulting and customer service experience is a plus Strong communication & interpersonal skills (bilingual preferred) Ability to explain financial concepts to non-financial users Organised and able to manage timelines and onboarding goals Professional representation of the company during training and migration #J-18808-Ljbffr
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Customer Success Manager
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Somerset West, South Africa Finovate Full time**Customer Success Manager** (Also known as Software implementation Specialist/ Software onboarding specialist/ Software Migration specialist/ New client onboarding) Our client is a rapidly growing South African software company specializing in the developing solutions for the property management industry. They are committed to developing the most advanced...
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Customer Success Consultant
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Somerset West, South Africa WeconnectU Full time**WeconnectU** is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital...
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Client Onboarding
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Somerset West, South Africa WeconnectU Full timeA leading property management software company in South Africa is seeking a Training and Migration Consultant. The role involves assisting clients during the onboarding process, including data migration and system training. Ideal candidates should possess strong communication skills and a Bachelor's in Accounting or relevant experience. The company offers a...
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Training Consultant
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Somerset West, South Africa Finovate Full time**Training and Support Consultant** Our client, a market leader in property management software has an opportunity for a **Training Consultant** to join their fast-growing team. They have developed the most advanced Body Corporate & HOA management software that enables property managers to manage their property portfolio with one solution that seamlessly...
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Training Consultant
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Accounting Training Consultant
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